Community Manager - Southgate Pettit - Fort Wayne, IN
Posted on: 30 Jan 2021
Fort Wayne, IN
Job Description
The Community Manager is based in the field and works across a cluster of branches to develop a community outreach and engagement program. This role acts as a community liaison to build relationships and ensure financial education and product solutions are available to all that are interested. The Community Manager will be responsible for implementing a national community playbook to engage the community in a meaningful wayand will own the planning, execution and reporting of events locally.
The ideal candidate will lead and coordinate a wide range of financial health initiatives in the community, while referring branch and cross LOB client and prospect opportunities. The Community Manager will partner with the Branch Manager(s) to develop deep relationships within the community and have a thorough understanding of any complex interdependencies of bank branches in the communities they serve. The Community Manager will also work closely with the local corporate responsibility representative, ensuring a team partnership approach in the community. She/he will be an active member of the Market Leadership Team (MLT) providing weekly updates on events, success stories and opportunities in the community.
Key Responsibilities:
Develop a community outreach and engagement program that builds community relationships
Leverages national community playbook (i.e., activation plan) to engage the community in a meaningful way
Responsible for complimenting curriculum with local programing and events to host in branches
Builds and manages the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch.
Owns execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Reports results based on event surveys to inform national community teams on opportunities for improvement
Partners with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Partner with Global Philanthropy and Corporate Responsibility to ensure a collaborative approach to events
Ideal Candidate:
Passionate, authentic, bold and a team player
Executive presence with strong presentation skills in small and large / public group settings
Is actively engaged and seen as a champion for the local community
Builds strong relationships with clients, peers, partners and contacts
Self-starter with a proactive approach, strong time management and prioritization skills
Strong analytical, strategic and independent problem solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
Is organized and has both strong event coordination and project management skills
Bilingual language preferred [confirm and include specifics where applicable
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
