Goldman Sachs

Global Market Operations, Client OnBoarding - Client Integration Ops, Salt Lake City, Associate

Posted on: 30 Jan 2021

Salt Lake City, UT

Job Description

MORE ABOUT THIS JOB

Global Markets Division Client Implementation Analyst/Associate Salt Lake City

YOUR IMPACT

Our Salt Lake City Client Implementation team CI is seeking an energetic and detail-oriented professional to help facilitate the client onboarding process to ensure due diligence is performed in compliance with trading regulations and new account opening requirements. In this role, you will manage key client relationships within the Global Markets Division and interact with Sales, Compliance, Credit, Risk, Legal and Operations stakeholders to ensure the effective onboarding of clients to Goldman Sachs.

As a member of the Client Onboarding COB organization, this individual will review client documentation and approve new accounts across all products and business lines. You will need to be a quick learner and understand the regulatory environment to ensure that we are managing risk to protect the firm and our clients. It is critical that this person have the organizational skills needed to effectively prioritize requests, meet deadlines and communicate to all levels of the organization to facilitate an excellent client onboarding experience.

OUR IMPACT

Client Implementation manages key client relationships for the firm to help facilitate the front-to-back coordination and setup of trading relationships for the Global Markets Division. The team is business and/or client-aligned and serves as the central point of contact working closely with internal stakeholders to understand dynamic changes in commercial demands for the business they support. This team has regular engagement with clients and an in-depth understanding of the regulatory environment to effectively identify risk and escalate concerns with precision and accuracy.

A positive and efficient onboarding experience helps set the tone of the relationship with our clients and we are highly focused on providing white glove service to ensure that the Goldman Sachs onboarding experience is best in class. We work directly with our clients to obtain documentation requirements required to meet our compliance and regulatory obligations required to setup a Global Markets relationship for any instruments traded across Fixed Income (including Derivatives, FX and Commodities), Equities and Prime Services.

The CI team approves all new client trading accounts and coordinates additional trading features/account types for existing clients including client maintenance and data quality management. Having a working knowledge of the operational flow of a wide variety of products is an asset. The team also works closely with Technology to design new system enhancements to improve efficiencies, and with Compliance to define and implement firm policies and controls.

HOW YOU WILL FULFILL YOUR POTENTIAL

In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. Key responsibilities being:
Ensure due diligence is performed to comply with Know Your Customer regulations
Develop expertise in the Firms Anti Money Laundering/Customer Identification due diligence policies
Approve the opening of new accounts
Design procedures to reflect changing regulatory requirements
Devise and implement process improvement efficiencies
Coordinate with internal and external clients to obtain relevant onboarding requirements
Reaching out to obtain AML information and documentation from the client/business
Answering queries about client accounts/relationships
Project management ranging from small enhancements to large-scale, global initiatives
Ensure all communication is of the highest professional standard to maintain client service excellence
Timely and effective escalation of potential relationship issues and devising possible resolutions
Taking responsibility for delivering against commitments
Participate in regular meetings to maintain clarity and consistency surrounding workflow
Develop required reporting and identify and implement efficiencies
SKILLS AND EXPERIENCE WERE LOOKING FOR

Qualifications: Bachelors degree required
Client Service: Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
Leadership Capabilities: Ability to think critically and apply thought leadership
Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients expectations and follow-through with professionalism
Team Player: Thrives in a teamwork oriented environment and works well under pressure
Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
Analytical Skills: Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
Business Intelligence: Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus.
Technical Skills: Expertise in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required and the ability to work with web-based applications
Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts
Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion
Professional Maturity: Ability to manage confidential information with excellent judgment
Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment
Languages: Spanish/Portuguese preferred

Global Markets Division Client Implementation Analyst/Associate Salt Lake City

YOUR IMPACT

Our Salt Lake City Client Implementation team CI is seeking an energetic and detail-oriented professional to help facilitate the client onboarding process to ensure due diligence is performed in compliance with trading regulations and new account opening requirements. In this role, you will manage key client relationships within the Global Markets Division and interact with Sales, Compliance, Credit, Risk, Legal and Operations stakeholders to ensure the effective onboarding of clients to Goldman Sachs.

As a member of the Client Onboarding COB organization, this individual will review client documentation and approve new accounts across all products and business lines. You will need to be a quick learner and understand the regulatory environment to ensure that we are managing risk to protect the firm and our clients. It is critical that this person have the organizational skills needed to effectively prioritize requests, meet deadlines and communicate to all levels of the organization to facilitate an excellent client onboarding experience.

OUR IMPACT

Client Implementation manages key client relationships for the firm to help facilitate the front-to-back coordination and setup of trading relationships for the Global Markets Division. The team is business and/or client-aligned and serves as the central point of contact working closely with internal stakeholders to understand dynamic changes in commercial demands for the business they support. This team has regular engagement with clients and an in-depth understanding of the regulatory environment to effectively identify risk and escalate concerns with precision and accuracy.

A positive and efficient onboarding experience helps set the tone of the relationship with our clients and we are highly focused on providing white glove service to ensure that the Goldman Sachs onboarding experience is best in class. We work directly with our clients to obtain documentation requirements required to meet our compliance and regulatory obligations required to setup a Global Markets relationship for any instruments traded across Fixed Income (including Derivatives, FX and Commodities), Equities and Prime Services.

The CI team approves all new client trading accounts and coordinates additional trading features/account types for existing clients including client maintenance and data quality management. Having a working knowledge of the operational flow of a wide variety of products is an asset. The team also works closely with Technology to design new system enhancements to improve efficiencies, and with Compliance to define and implement firm policies and controls.

HOW YOU WILL FULFILL YOUR POTENTIAL

In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. Key responsibilities being:
Ensure due diligence is performed to comply with Know Your Customer regulations
Develop expertise in the Firms Anti Money Laundering/Customer Identification due diligence policies
Approve the opening of new accounts
Design procedures to reflect changing regulatory requirements
Devise and implement process improvement efficiencies
Coordinate with internal and external clients to obtain relevant onboarding requirements
Reaching out to obtain AML information and documentation from the client/business
Answering queries about client accounts/relationships
Project management ranging from small enhancements to large-scale, global initiatives
Ensure all communication is of the highest professional standard to maintain client service excellence
Timely and effective escalation of potential relationship issues and devising possible resolutions
Taking responsibility for delivering against commitments
Participate in regular meetings to maintain clarity and consistency surrounding workflow
Develop required reporting and identify and implement efficiencies
SKILLS AND EXPERIENCE WERE LOOKING FOR

Qualifications: Bachelors degree required
Client Service: Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
Leadership Capabilities: Ability to think critically and apply thought leadership
Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients expectations and follow-through with professionalism
Team Player: Thrives in a teamwork oriented environment and works well under pressure
Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
Analytical Skills: Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
Business Intelligence: Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus.
Technical Skills: Expertise in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required and the ability to work with web-based applications
Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts
Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion
Professional Maturity: Ability to manage confidential information with excellent judgment
Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment
Languages: Spanish/Portuguese preferred

Goldman Sachs

New York, New York

The Goldman Sachs Group, Inc. operates as an investment banking, securities, and investment management company worldwide. It operates in four segments: Investment Banking, Institutional Client Services, Investing & Lending, and Investment Management. The Investment Banking segment provides financial advisory services, including strategic advisory assignments related to mergers and acquisitions, divestitures, corporate defense activities, restructurings, spin-offs, and risk management; and underwriting services, such as debt and equity underwriting of public offerings and private placements of various securities and other financial instruments, as well as derivative transactions with public and private sector clients.

The Institutional Client Services segment is involved in client execution activities related to making markets in cash and derivative instruments for interest rate products, credit products, mortgages, currencies, commodities, and equities; and provision of securities services comprising financing, securities lending, and other brokerage services, as well as the marketing and clearing of client transactions on various stock, options, and futures exchanges.

The Investing & Lending segment invests in and originates longer-term loans; and makes investments in debt securities and loans, public and private equity securities, and infrastructure and real estate entities, as well as provides unsecured and secured loans through its digital platforms. The Investment Management segment offers investment management services; and wealth advisory services consisting of portfolio management, financial planning and counseling, and brokerage and other transaction services. The company serves corporations, financial institutions, governments, and individuals. The Goldman Sachs Group, Inc. was founded in 1869 and is headquartered in New York, New York.

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