Job Description

DESCRIPTION

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a sites Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.
Also expected from the CE is the ability to management small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.
Responsibilities:
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
Operate independently with limited direct management
Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability.
Perform root cause analysis of equipment failures
Troubleshoot and report of facility and data sever-level events within internal SLA
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
Provide training and guidance to Engineering Operations Technicians
Ensure all safety procedures are adhered to by vendor and Amazon staff
Utilize internal CMMS to manage building workflows
Communicate complex technical information to a non-technical audience
Physical Requirements:
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Coordinate body movements when using tools or equipment
Reach and stretch to position equipment and fixtures while maintaining balance
Bend or twist the body into unusual positions while working
Perform physical tasks all day without becoming overly tired
Use hands to manipulate small wires and objects
Push or pull heavy objects into position
Work in a noisy environment
Work at depths, such as under raised floors

This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs

This position requires that the candidate selected must currently possess and maintain an active US Government Top Secret security clearance.

BASIC QUALIFICATIONS

4+ years of relevant work experience in a data center or other critical environment or 8+ years of Technical (Military/Trade School) training and/or experience with relevant data center facilities equipment
Minimim High School diploma or equivalent
Current, active US Government Security Clearance at the Top Secret Level

PREFERRED QUALIFICATIONS

Associates or Bachelors in applicable engineering field or mechanical or electrical trades
Operating engineering licenses such as DC II, DC III, or equivalent
Stationary Engineering or Building Engineering License
Electrical or mechanical Journeyman License
CFC license
NFPA 70E
Strong verbal and written communication skills
Solid leadership and organizational skills
Proven self-starter
Ability to prioritize in a complex, fast-paced environment
Attention to detail

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.