Job Description

Position Description
At Ally, we take the safety and health of our employees seriously. Related to COVID-19, Ally moved quickly and decisively to protect the health and well-being of our teammates, including instituting a work-from-home protocol in mid-March. We are continuing to hire during this time and are finding new and innovative ways to onboard new teammates remotely. Flexibility remains key as we approach the evolving situation. Our teams will continue to work-from-home until leadership, in coordination with governmental guidance and requirements, determine that it is safe to re-enter our facilities.

You can read more about how Ally is supporting our employees, customers, auto dealers and communities during this unprecedented time here.

Serves as a technical expert to lower level engineers. Acts as a liaison between the development teams and infrastructure teams to ensure consistency and commonality in technology standards. Provides technical expertise in the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise. Keep up to date on technology trends and may participate in the establishment and implementation of standards and guidelines that guide the design of technology solutions. May act as a first level supervisor and review, mentor, and evaluate the performance of individual team members. This is a mid-level to senior-level highly technical role with potential responsibility for managing a small team of more junior architects and will report to a Director of Systems Engineering.
Job Responsibilities

Configure, implement, and tune -technology- solutions to meet business and technical requirements on designated projects
Participate in system testing activities related to infrastructure solutions
Create technical documentation to ensure effective operations/support of the infrastructure solution
Maintain security, backup, and redundancy strategies
Monitor technology availability and reliability and when necessary will assist with leading cross-domain operational/engineering teams and LOBapplication teams to triage high priority or performance degrading incidents
Assist with operations and production coverage; provide 1st and 2nd level support for technical area of responsibility
Support/Perform change requests as required for hardware upgrades, additions, configuration changes, etc. with proactive co-ordination with vendors and Ally stakeholders
Comply with Change Management, Release Management, IT Risk - Compliance processes and standards

Qualifications

5+ years of experience perferred

Bachelor's degree in Computer Science, Information System, or other relevant field of study perferred

Solid understanding of enterprise platforms and operating systems
Proficiency in all the infrastructure layers, hardware, OS, virtualization, storage, network, database and security
Strong service orientated, collaborative attitude with both peers and intrnal customers
Knowledge of standards in IT architecture and infrastructure
Strong problem solving capabilities
Solid understanding of data security requirements, policies and auditing processes
Constant process improvement thinking to reduce delivery time and increase customer satisfaction
In depth technical knowledge with the following specific technologies:

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function Description

Ally's InformationTechnology (IT) organization is focused on supporting And improvingThe position of its industry-leading business franchises through cost effective, innovative IT solutions As well As overseeing critical functions that enableThe day-to-day operations ofThe entireAlly Financial enterprise. IT is Also responsible forThe Administration And execution of information protection, disaster recovery And IT risk management.

Total Rewards

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.