Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Directs workflow, orients and trains associates.
ACCOUNTABILITIES
* Executes workload and distributes tasks to support the customer experience
* Serves as leader on duty to ensure a positive and compelling customer experience
* Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager
* Delivers the highest level of customer service supporting Kohls Yes We Can culture through effective problem solving
* Trains associates on selling floor operations and best practices
* Executes department and fitting room recovery and replenishment
* Identifies merchandising opportunities to increase sales while improving operations
* Ensures team merchandises fixtures and maintains non-promotional signs
QUALIFICATIONS
REQUIRED
* Effective verbal and written communication skills
* Basic math and reading skills, legible handwriting and attention to detail
* Basic computer skills
* Ability to work as part of a team and interact effectively with others
* Ability to lift 50 pounds on an occasional to frequent basis
PREFERRED
* Prior experience in sales, customer service or other work with the public
* Prior experience working with a team
Menomonee Falls, WI
Kohl's is an American department store retail chain, operated by Kohl's Corporation. With 1,158 locations, it is the largest department store chain in the United States as of February 2013. The company was founded by Polish immigrant Maxwell Kohl, who opened a corner grocery store in Milwaukee, Wisconsin in 1927. Branching out from its successful grocery store chain, the company opened its first department store in 1962. British American Tobacco Company took a controlling interest in the company in 1972, and in 1979, the Kohl family left the management of the company. A group of investors purchased the company in 1986 from British American Tobacco and took it public in 1992.
The company is headquartered in the Milwaukee suburb of Menomonee Falls, Wisconsin, operating stores in every U.S. state except Hawaii. Kohl's became the largest department store chain in the United States in May 2012, surpassing its biggest competitor J. C. Penney. The company is listed on both the S&P 500 (since 1998) and the Fortune 500. In terms of revenue, the chain was the 20th-largest retailer in the United States in 2013. As of 2013, Kohl's was the second-largest U.S. department store company by retail sales.