Job Description

2476 Swedesford RdSte 150, Malvern, Pennsylvania, 19355-1456, United States of America

DaVita Integrated Kidney Care seeks team-oriented, energetic CLINICAL OPERATIONS SUPERVISOR!

Location: Anywhere in State of New Jersey



Description of DaVita Integrated Kidney Care (DaVita IKC)

DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVitas vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.

Weve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.

Were on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, were investing extensively in developing both our model of care and our team. When you join DaVita IKC as a Clniical Operations Supervisor, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

General Purpose of the Clinical Operations Supervisor

The Clinical Operations Supervisor accomplishes company objectives by supervising the daily operations of a team of Care Coordinators and Integrated Care Assistants in a designated market or geographical region.

Essential Duties & Responsibilities of the Clinical Operations Supervisor

1. Provide day-to-day supervision to the Care Coordinator Team - 45%

* Organize, monitor, evaluate, and manage workflow
* Provide work direction
* Conduct formal and ad hoc training

2. Provide leadership to direct reports and department - 45%

* Develop and foster a positive, fulfilling work environment
* Manage all teammate employment activity such as hiring, promoting, job performance, and disciplinary actions with appropriate approvals as required
* Address teammate relations issues appropriately, and in a timely manner
* Facilitates teammate development (PDRs, coaching, mentoring, training); collaborates with direct reports to create professional development goals
* Knows, understands, and follows teammate guidelines, employment policies,
* and department or company procedures
* Knows and understands basic wage & hour laws, federal, state, and local laws and regulations
* Review and approve time for non-exempt direct reports
* Track overtime, attendance, and PTO

3. Attend and/or lead team meetings, phone conferences, and training as needed as Clinical Operations Supervisor - 5%
4. Other duties as assigned - 5%

Total Allocation of Time for the Clniical Operations Supervisor
100%

Education & Experience Requirements for the Clinical Operations Supervisor

* Minimum 2-4 years' supervisory experience REQUIRED
* Healthcare industry experience REQUIRED
* Experience with job coaching, performance management, corrective action REQUIRED
* High School Diploma or equivalent REQUIRED
* Excellent communication and interpersonal skills REQUIRED
* Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook REQUIRED
* Ability to deal with confidential information and/or issues using discretion and judgement REQUIRED


Here is what you can expect when you join our Village as a Clinical Operations Supervisor:

* A community first, company second culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What Well Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.

Our Core Values

Service Excellence

Integrity

Team

Continuous Improvement

Accountability

Fulfillment

Fun

Join us as a Clinical Operations Supervisor we pursue our vision To Build the Greatest Healthcare Community the World has Ever Seen.
Why wait? Explore a career with DaVita today as a Regional Operations Supervisor.

Go to http://careers.davita.com to learn more or apply.