Job Description

Requisition ID: 275802
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

JOB OVERVIEW
The Network Deployment Lead manages multiple Customer projects simultaneously, that can span over several years. The Network Deployment Lead partners with each Customer to create a specific strategy that will allow them to reach their goals of cost saving and process efficiency by enabling a number of suppliers or ensuring a volume of transactions is happening electronically. The Network Deployment Lead educates the Customer on Ariba Network functionality and supplier enablement best practices, assists with the creation of an education package for suppliers and is responsible for the successful execution of the onboarding program, in time and at cost. Internally, the Network Deployment Lead interacts with Customer Engagement Executives, Solution Management, Commercial Teams and the supplier enablement execution team consisting of Supplier Managers, Electronic Supplier Integration Managers and other technical resources.
The role requires some minimal amount of travel to customer sites and other Ariba offices (5%).

DUTIES AND RESPONSIBILITIES
Customer Focus

* Builds relationships with Buyer Customers at all levels.
* Has ultimate responsibility for project content and strategy including: Supplier Enablement Strategy Execution, Catalog creation and maintenance, Supplier Integration.
* Assists Customers with strategy and suppliers with documentation around electronic invoicing and VAT regulations in different European countries.
* Acts as project manager for cross functional teams consisting of both internal and external stakeholders. Accountable for structuring projects to meet customer goals and objectives.
* Prepares and delivers analyses and presentations for customers to convey expectations, risks, options, project plans, results, etc.
* Responsible for understanding key business drivers and managing operational metrics, including cost, quality, cycle-time and customer satisfaction. Holds ultimate responsibility for customer satisfaction on assigned projects.

Ariba Solution Expertise

* Leverages Aribas expertise to design and develop an effective supplier enablement strategy that determines the type of enablement Suppliers require based upon their profile, purchase order, invoice volume, and spend. Cleansing, duplicate detection (de-duping) and segmentation of vendor master data helps Customer to effectively target and onboard suppliers, in waves by supplier tiers, according to Customers objectives. In addition, existing enabled suppliers on the Ariba Network will be highlighted.
* Expert in Ariba Network features and functions, including Supplier Enablement Automation.
* Conversant with the Catalog Administration functionality in Procure to Pay (P2P) solutions and Ariba Network, and Customer Specific Training Material for suppliers.

Practice Development

* Understands and complies with work instructions, process documents, and technology tools.
* Actively identifies, contributes to and facilitates business impacting continuous improvement efforts using Lean Techniques.
* Expected to always exceed targeted quality objectives.
* Exceptional communication and interpersonal skills within a project, customer or leadership team. Motivates and drives cross-functional team towards aggressive goals.
* Able to handle highly complex projects. Acts self-sufficiently to identify solutions and strategic direction in spite of high degrees of ambiguity and uncertainty.

People Development

* Leverages prior project management and technical expertise. Capable of quickly developing knowledge in other areas of enabling requirements.
* Demonstrates exceptional problem solving skills and is looked at by the organization as a leader within the role.
* Experience and proven performance leading people in direct team leadership, customer leadership or project leadership role.

Teamwork

* Adept at appropriately escalating issues within and across teams.
* Assists Team Members with resolution of short term capacity needs.
* Actively mentors and provides guidance to team members.

MINIMUM QUALIFICATIONS
Education / Experience

* University degree
* 3 years of project management experience in a specific industry
* Fluency in English, German and/or Russian preferred

Skills

* Self Starter / Motivator
* Ability to influence and motivate other project team members, and other parts of the Ariba organization toward a common goal
* Detail oriented, well developed analytical skills.
* Demonstrated leadership skills
* Excellent project management skills and polished customer service skills

Knowledge

* Proficiency in Microsoft Office applications including Project, Word, and Excel. Demonstrate proficiency in Microsoft Excel through the ability to utilize advanced functionality, including (but not limited to) pivot tables, logical and statistical formulas, lookup and reference formulas.
* High Familiarity with procurement and accounts payable/receivable related processes (requisitioning, order processing, invoicing, and payment).
* Understanding of Business-to-Business catalog strategy.

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)
This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

BENEFITS
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

The SAP ARIBA and SAP FIELDGLASS Culture Values
SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization. Our BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make.
What exactly does BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.
To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the BeREAL Commitment.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: