Job Description
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.
Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.
AT&T has an opening for a CSM Systems Administrator - To provide 24x7 monitoring of server and network operations.
Description of Job Duties/Responsibilities:
* Provide 24 x 7 monitoring support to Client/Server and Network Operations.
* Take appropriate action to maintain system availability.
* Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
* Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
* Remain current in with Standard Operating Procedures, System manuals and control logs.
* Maintain accuracy of all System Analysts task.
* Continue to develop state of the art knowledge and skills as required for the evolving technical environment.
Required Clearance: TSSCI with polygraph. (polygraph)
Required Skills, Experience, and Education: Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 6 years of work history OR an Associates and 8 years, a Bachelors and 6 years, a Masters and 2 years or a PhD and 0 years of work history.
* Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
* Excellent interpersonal skills.
* Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Bedminster, NJ
AT&T Corp. provides voice, video, and data communications services to businesses, consumers, and governments worldwide. It operates in two segments, Business Services and Consumer Services. The Business Services segment offers domestic and international long distance and toll-free voice services, local voice services, audio and video teleconferencing services, Web-based video conferencing services, and calling cards. Its local voice services include local voice and data telecommunications services, such as basic local exchange service, exchange access, private line, and high speed data and pay phone; integrated voice, data, and Internet protocol (IP) services; and packet services.
This segment also provides IP connectivity, managed IP, messaging, electronic commerce services and managed networking services, professional services, and outsourcing solutions; enterprise networking services; enterprise remote access services; Web services; and security services. It offers local, interstate, and international wholesale networking capacity and switched services to other service providers. The Consumer Services segment provides interstate and intrastate long distance telecommunications services throughout the continental U.S. and telecommunications services to and from Alaska, Hawaii, Puerto Rico, and the Virgin Islands, as well as international telecommunications services to and from various nations and territories worldwide.
It provides bundled local and long distance services; calling card services; transaction-based services; Internet; and residential voice over IP services. AT&T Corp. was formerly known as American Telephone & Telegraph Company and changed its name to AT&T Corp. in April 1994. The company was founded in 1885 and is based in Bedminster, New Jersey. AT&T Corp. operates as a subsidiary of AT&T Inc.