Home Service Coordinator - Dispatcher
Posted on: 27 Jan 2021
Tequesta, FL
Job Description
Position Specific Description
FPL Energy Services Business Unit is seeking a Home Service Coordinator Dispatcher to join their team in Tequesta, FL.
The ideal candidate for this role will work in the Plumbing, Air Condition and Electrical Department. You will ensure that the Technicians are assigned calls and debriefed after each call. You must be able to track their assigned Technicians throughout the day. You must also be able to work flexible hours. Familiarity with Palm Beach and Broward counties preferred.
We truly have the best team in the business. Apply today to be a part of it!
Job Overview
Employees in this position maintain the electrical service technicians daily schedules and dispatch technicians as per automated scheduling software.
Job Duties & Responsibilities
Under general supervision:
* Provides exceptional customer service while troubleshooting and scheduling customer visits
* Maintains customer database with current information
* Communicates clearly and concisely with customers, employees and managers
* Schedules and coordinates all service calls as received inclusive of rescheduling of appointments
* Sends work quotations and follow up with customers on pending quotations
* Coordinates completion and proper filing of necessary building permits
* Files incoming documents electronically
* Performs other job-related duties as assigned
Required Qualifications
* High School Grad / GED
* Experience: 5+ years
Preferred Qualifications
* None
NextEra Energy
Juno Beach, FL
NextEra Energy, Inc., through its subsidiaries, generates, transmits, distributes, and sells electric power to retail and wholesale customers in North America. The company generates electricity through wind, solar, nuclear, and natural gas-fired facilities. It also develops, constructs, and operates long-term contracted assets with a focus on renewable generation facilities, natural gas pipelines, and battery storage projects; and owns, develops, constructs, manages and operates electric generation facilities in wholesale energy markets.
As of December 31, 2018, the company operated approximately 24,500 megawatts of net generating capacity. It serves approximately 10 million people through approximately 5 million customer accounts in the east and lower west coasts of Florida with approximately 75,200 circuit miles of transmission and distribution lines and 645 substations. The company was formerly known as FPL Group, Inc. and changed its name to NextEra Energy, Inc. in 2010. NextEra Energy, Inc. was founded in 1925 and is headquartered in Juno Beach, Florida.
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IndustryEnergy/Utilities
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No. of Employees14, 300
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Website
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Jobs Posted1194
