Job Description

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether its helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

As a member of the Sales Department, the Sales Engineer will work closely with the Avigilon Sales Team to develop and position solutions involving Avigilon products. The Sales Engineer is responsible for all technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving Avigilon products.

During the needs analysis process, confirm that Avigilons products meet the prospects requirements and assist in technical qualifications. Throughout the proposal process, the Sales Engineer will articulate the technology and demonstrate Avigilon solutions to both business and technical users. Position Avigilon products relative to competition and formulate system designs that conform to both technical and budgetary requirements. During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. The Sales Engineer will work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction.

Responsibilities include:

* Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.

* Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.

* Conduct compelling product demonstrations and lead technical discussions.

* Support Sales Team in responding to RFPs and designing, specifying, and quoting systems.

* Develop and maintain strong relationships with customers and partners.

* Extensive travel to provide on-site support for integration, troubleshooting, and training.

* Collaborate with the Technical Support team in providing post-sales support to customers.

* Manage demo equipment assets.

* Close support to Sales teams in achieving sales targets.

* Be proactive in entire sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions.

* Perform related duties as assigned.

Qualifications:

* 5+ years experience in Sales Engineering/Pre-Sales role for a technology company.

* Strong understanding of the video surveillance market.

* Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction.

* Excellent verbal and written communication skills.

* Strong negotiation skills.

* Excellent presentation skills.

* Possesses strong analytical and troubleshooting skills.

* Has a pleasant, friendly style of verbal and written communication.

Technical:

* Intimate knowledge and experience with Windows troubleshooting tools and techniques.

* Excellent knowledge of networking principles and IP communication.

* Experience with computer hardware configuration and troubleshooting.

* Experience with network equipment configuration and troubleshooting.

Preference will be given to candidates with the following skills and experience:

* College degree or diploma of technology.

* Prior experience in surveillance industry.

* Microsoft and/or Cisco certifications.

* Certification for any competitive products.

Territory

* The Sales Engineer shall have the responsibility to cover the following territory:

* North America

Basic Requirements

* 5+ years experience in Sales Engineering/Pre-Sales role for a technology company.

* Experience selling into the Government markets.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.