Customer Service
Posted on: 27 Jan 2021
Houston, TX
Job Description
Job Description
QUALIFICATIONS:
Good phone and problem solving skills.
Strong basic computer skills.
Able to operate office equipment.
Must have cooperative attitude necessary to work effectively with others.
Good communication skills (verbal & written).
Must be able to follow verbal & written instructions.
Ability to make decisions independently, but seek help when appropriate.
Ability to multi-task
PRIMARY DUTIES:
The primary duties of the employee are (but are not limited to) the following:
Receive and enter all orders verbal, faxed or e-mailed. Handle all inquiries/problems.
Receive and review electronically transmitted orders.
Handle all customer service duties for sales persons and regions (Hanes Industries and Hanes Engineered
Materials)
Coordinate handling of customer inquiries and issues.
Confirm rush orders.
Create back orders.
Work with plant on ship dates and any problems related to an order.
Maintain open order files.
Fax order confirmations to customer if required.
Relay information relative to other FOB's.
Advise sales person of any customer issues.
Write up return authorizations (CARs) and follow up
Make quote changes for all local sales accounts
Perform other duties as assigned.
ManpowerGroup
Milwaukee, WI
ManpowerGroup Inc. provides workforce solutions and services in the Americas, Southern Europe, Northern Europe, and the Asia Pacific Middle East region. The company offers recruitment services, including permanent, temporary, and contract recruitment of professionals, as well as administrative and industrial positions under the Manpower and Experis brands. It also offers various assessment services; training and development services; career management; and outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives.
In addition, the company provides workforce consulting services; contingent staffing and permanent recruitment services; professional resourcing and project-based solutions in information technology, engineering, and finance fields; solutions in the areas of organizational efficiency, individual development, and career mobility; and recruitment process outsourcing, TAPFIN managed, and talent based outsourcing services, as well as Proservia services in the areas of digital services market and IT infrastructure sector. It operates through a network of approximately 2,600 offices in 80 countries and territories. The company was founded in 1948 and is based in Milwaukee, Wisconsin.
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IndustryBusiness Services
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No. of Employees30, 000
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Website
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Jobs Posted3925
