Job Description
Department: KS Fuel
Post End Date:
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
Position Summary:
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, friendly, properly merchandised, and compliant environment that encourages our customers to return. Direct, support and supervise all functions, duties and activities for the Fuel department in order to achieve established goals and ensure quality standards are met. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
* Promote trust and respect among associates by communicating company, department and job specific information
* Establish performance goals for department and empower associates to meet or exceed targets
* Develop adequate scheduling to meet customer needs
* Train and develop associates with job performance and participate in the performance appraisal process
* Adhere to all local, state and federal laws, and company guidelines including restricted sale items such as tobacco
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations
* Partner with store management to create and implement a department business plan to achieve desired results
* Share knowledge of upcoming specials with department associates
* Monitor and control expenses for the department
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
* Plan, organize and supervise the inventory process; Maintain awareness of inventory/stocking conditions; note any discrepancies
* Responsible for fuel delivery and documentation of fuel inventory
* Follow opening and closing procedures for Fuel center
* Perform cashier functions including, opening/closing register, ringing sales, completing tender transactions, till maintenance and money drops according to company policy
* Promote safety by reinforcing programs, complying with safety procedures and reporting unsafe conditions to management
* Maintain state, local and company compliance reports and logs
* Complete incident and security reports
* Maintain spill kits, clean-up spills and submit Fuel Spill Report on fuel website
* Maintain knowledge of emergency plans numbers and procedures
* Notify management of customer or employee accidents
* Maintain security of kiosk, coolers, merchandising equipment, dispensers, and fuel tanks according to company policy
* Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
* Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
* Stock and inventory merchandise in kiosks
* Responsible for cleaning and maintaining the kiosk and all equipment related to the fuel center
* Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
* High school diploma or equivalent
* Effective communication skills
* Basic math skills
* Ability to handle stressful situations
Desired Previous Job Experience
* Fuel experience
* Second language: speaking, reading and/or writing
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/ GED Required
Required Travel: None
Required Certifications/Licenses: None
Regions: Mountain
States: Colorado
Keywords:
Pay range: $41,500 - $62,300/yr
Bonus: Potential $4,000/yr
401(K)
401(K) company match
Paid Time Off to include; vacation time, personal time and sick and parental leave
Life Insurance
Health Care Benefits
FLSA Exempt position
Level 60a
Cincinnati, OH
The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.
The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.
It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.