JPMorgan Chase & Co.

Operations Sr. Specialist - (PAG Processing)

Posted on: 27 Jan 2021

Downers Grove, IL

Job Description

Responsibilities also include completion of loan submissions and updating the conversation log as needed.

Responsibilities include prepare and move mortgage loans to closing. Additionally, the Loan Processor will review the documents to ensure they meet loan conditions, and with the Loan Officer coordinate with all parties to obtain additional documentation. Responsibilities also include completion of loan submissions and updating the conversation log as needed.

Major Functions:

* Work directly with Management Agents/ HOA / Developers to ensure high customer satisfaction.

* Order and review and submit Condo/ Coop and Attached PUD documents before submission to underwriting.

* Check alternative documentation for accuracy and potential problems.

* Manage pipeline

Qualifications

* Experience in mortgage loan processing (conventional and government, purchase and refinance, FHA/VA) Minimum 1-2 years of experience preferred.

* Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience

* Solid analytical and problem solving skills preferred

* Ability to manage pipeline daily while meeting monthly production and quality goals

* Excellent organizational / time management skills (ability to prioritize) preferred

* Excellent written and verbal communication skills preferred

* Strong computer skills - Must be familiar with how to navigate a Microsoft Windows environment and have a working knowledge of Microsoft Office software.

* Adhere to turn time commitments while working in a high-volume environment

* Must have excellent teamwork orientation and the ability to work independently in a fast moving environment

* College 4-year degree preferred

* Must have excellent teamwork orientation and the ability to work independently in a fast moving environment.

JPMorgan Chase & Co.

New York, New York

JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.

The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.

This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.

The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.

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