Job Summary/Purpose
Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which can include short and long-cycle work.
Job Duties/Responsibilities
Manages the exceptions associated with the schedule that Click generates.
Works with supervisors to resolve schedule issues and ensure priority work is scheduled. Monitors radio, phone, and system messages to communicate schedule adjustments to field personnel.
Dispatches work after the start of the day (after field employees have left the yard in the morning), using Click software, including adjusting crews as necessary after initial dispatching.
Contacts customers as needed to resolve access issues. Makes customer contact to resolve customer issues/complaints as needed.
Identifies schedule deficiencies, analyzes alternatives, and recommends solutions to schedule conflicts. Works with affected parties to ensure that conflicts are resolved and/or mitigated.
Interacts with internal gas departments and the Gas Dispatch Center for planning and resource coordination. Adjusts schedules based on feedback.
Serves as a member of the Incident Response Team.
Minimum Requirements
Minimum experience required of the position
0-4 years
Minimum knowledge, skills and abilities required of the position
Ability to manage multiple responsibilities and deliverables in a fast-paced environment. Ability to work with multiple levels of the organizational structure. Strong verbal and written communications skills. Excellent organizational and analytical skills. Experience/training in scheduling resources or maintenance and construction practices.
Any certificates, licenses, etc. required for the position
N/A
LI-DNP
Primary Location: Louisiana-New Orleans
Job Function: All Other Jobs
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 101339
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
New Orleans, LA
Entergy Corporation, together with its subsidiaries, engages in the production and distribution of electricity in the United States. It generates electricity through gas/oil, nuclear, coal, hydro, and solar power sources. The company’s Utility segment generates, transmits, distributes, and sells electric power in portions of Arkansas, Mississippi, Texas, and Louisiana, including the City of New Orleans; and distributes natural gas. Its Entergy Wholesale Commodities segment engages in the ownership, operation, and decommissioning of nuclear power plants located in the northern United States; sale of electric power to wholesale customers; provision of services to other nuclear power plant owners; and owning interests in non-nuclear power plants that sell electric power to wholesale customers.
This segment sells energy to retail power providers, utilities, electric power co-operatives, power trading organizations, and other power generation companies. The company’s power plants have approximately 30,000 megawatts (MW) of electric generating capacity, including approximately 9,000 MW of nuclear power. The company delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi, and Texas. Entergy Corporation was founded in 1949 and is based in New Orleans, Louisiana.