Job Description

Job Description :

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)



Please review the following job description:

Provide clerical, secretarial, legal and technical support for the Bankruptcy department, including the responsibility for the filing of bankruptcy forms, documents, claims and the application of payments.

Essential Duties and Responsibilities:
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Collect and compile information, data, and forms for management of bankrupt accounts.
2. Answer telephones, distribute calls properly and take clear and precise messages for follow-up.
3. Communicate with department, bank personnel and outside interests regarding inquiries, status of cases and accounts, policy and procedure. Provide information and direction while complying with confidentiality and privacy guidelines.
4. Input customer and loan information. Properly code the accounts on bankruptcy databases and systems, while properly notating loan systems for coding purposes.
5. Communicate in verbal or written communication with attorneys and Bankruptcy Trustees as directed.
6. Establish, maintain and monitor bankruptcy files and records on the appropriate system.
7. Assist in managing bankrupt accounts through the following:
a. Ensure Proofs of Claim are filed accurately and timely;
b. Assist in the preparation and filing of bankruptcy motions;
c. Prepare reaffirmation letters and reaffirmation agreements as appropriate;
d. Process daily mail and calls based upon assignment;
e. Research loan documentation issues and exceptions, loan balances, payments, charges and customer liability on all active loan systems;
f. Prepare files for imaging and bankruptcy closing.
8. Maintain a working knowledge of bankruptcy law and codes.
9. Develop an understanding of and utilize to the Banks advantage, the unique rules and procedures of each US Bankruptcy Court District.

Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. Two years of experience as a BB&T Bankruptcy Specialist or equivalent experience
3. Strong knowledge of bankruptcy procedures
4. Excellent verbal and written communication skills
5. Self-motivated
6. Strong team player
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel, occasionally overnight

Desired Skills:
1. Associates paralegal degree or two years of legal secretarial or bankruptcy paralegal training

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.