Job Description

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

The Consultant Strategy & Operations position functions a part of a corporate team that execute operational improvement projects for A. J. Gallagher as a part of Gallaghers Internal Consulting group. They work with the senior team members and operational staff to address the companys most critical business process issues. Assignments may involve cross-functional and cross-business analysis support, problem solving, and solution design. Specific tasks will include conducting data analysis; developing business cases, documenting requirements, and building performance scorecards; supporting projects through definition, pilot and implementation phases

Essential Duties and Responsibilities:

* Generates process improvement hypotheses and performs data analysis for assigned tasks for one or more projects
* Develops business cases, requirements, and performance metrics
* Analyzes and reengineers business processes, with input from management and staff
* Determine comprehensive business requirements
* Document as-is processes and information flows
* Develop to-be process flows and process change diagrams to identify needed organizational and workflow changes
* Write detailed action plans, including time frame, work to be performed, sequence of events, etc. to be performed by team members, consultants and contractors
* Identifies performance metrics to monitor cost, quality, timeliness, and customer satisfaction
* Address other critical business issues such as organizational effectiveness, management reporting and overall performance improvement
* Exercises problem solving skills, crafts and presents actionable recommendations, and works with management and staff to implement solutions
* Develops training on assigned projects
* Updates project management documents
* Produces performance reports
* Identifies actionable recommendations
* Participates in the implementation of performance improvement initiatives

Required:

* Bachelors degree; MBA Preferred
* Minimum of 5 years of related experience; 2+ years management consulting experience preferred
* Experience in the insurance brokerage industry preferred

U.S. Eligibility Requirements:

* Interested candidates must submit an application and resume/CV online to be considered
* Must be 18 years of age or older
* Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
* Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
* Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.