Job Description

Position Description

As a Senior Claims Analyst, you will be responsible for a book of property claims. You will utilize your experience to critically evaluate and approve our property claims exposures. Using your leadership skills and claims competencies, you will have the opportunity to interact with both internal and external partners, build key relationships and ensure that we are providing the highest level of customer service.

Job Responsibilities

* Managing claims arising from policies issued under our homeowner's book of business, with emphasis on oversight of Third-Party Administrators.
* Identifying and evaluating coverage issues, preparation, editing, review and approval of comprehensive coverage position letters and analysis.
* Approve claims or reserves within authority or make claim recommendations concerning reserve changes to manager in excess of authority.
* Evaluating information on coverage, liability, and damages to resolve claims on reasonable terms and at an appropriate value.
* Assist in retaining, directing and managing experts, coverage counsel and litigation counsel; participation in developing and managing strategy for complex litigation and proper claim cost containment.
* If applicable, represent the company at arbitrations, mediations and trials.
* Participation in claim audits, including direct interaction with clients, and performing critical assessments of our business partners overall claim operations, reserving practices and technical claim handling.
* Participation in communication of the claim audit findings to internal stakeholders, including written reports in a clear, comprehensive and analytically sound manner.
* Responding to the business needs of Actuaries and other internal/external partners
* Identifying, analyzing and reporting on claim trends.

Qualifications

* 5-10 years' experience in handling complex and/or high value claims with an emphasis on property coverages within an insurance carrier environment.
* Advanced estimating software experience required
* Multi-State Adjuster license required.
* Provides outstanding customer service to all interested parties involved in the adjustment of losses and claims related issues on assigned accounts.
* Prepare timely and accurate reports to management regarding significant claim developments.
* Strong comprehension of claims best practices across multiple jurisdictions and experience with case analysis and recommending and setting reserves that are both timely and appropriate.
* Conducting claim audits a significant plus.

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Total Rewards

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.