Job Description

As a team member in the Finance and Internal Audit department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor and so much more. Let Nationwide help create your career journey!

Job Description Summary

The primary purpose of the Enterprise Automation role is to establish the strategic direction for business process automation strategy and execution across Nationwide. It includes the definition and adoption of business process automation methods, tools, metrics and best practices. These automation capabilities are key to achieving our enterprise operational speed and efficiency goals. The role will also ensure the enterprise automation strategy is in alignment with the business transformation office productivity and enterprise lean capabilities.

Job Description

Reporting Relationships: Reports to VP Business Transformation Office. Manages a team of 4+ associates

Core Duties and Responsibilities:

1. Lead the Enterprise Automation Team to improve business process automation as a discipline across Nationwide. Drive standard methods, tools, techniques, and metrics in the process automation space. Champion the research and development of new tools and techniques to improve the efficiency and effectiveness of our enterprise automation focus. Lead improvement initiatives in Enterprise Automation across business and IT solutions as well as build skills and provide uplift across Nationwide.

2. Partner with the BTO Productivity and BTO Lean leaders to drive an integrated set of services for the departments we serve.

3. Partner with Streamline Operations to ensure proper oversight, governance, and return on investment for the annual STOps investment.

4. Partner with Nationwide Technology to create an execution model supporting the automation center of excellence.

Typical Skills and Experiences:

Education: BS or BA degree in Computer Science.

License/Certification/Designation: Experience and/or Certification in Lean and Operational Excellence. Project Management certification or relevant experience required. Agile certification or relevant experience required.

Experience: Demonstrated leadership ability and 5-10 years of progressively increasing organizational scope, 10+ years experience in operational excellence / continuous improvement, 5+ years experience in financial services, 3+ years of experience in Lean, and Agile technology practices. Advanced synthesis, communication and presentation skills. Experience with structured problem solving, design thinking, and systems thinking.

Industry Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.

Knowledge, Abilities and Skills: Customer Relationship Management, Teamwork and Collaboration, Budgeting, Performance Management

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt).

Working Conditions: Normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.