Job Description

Requisition ID: 275905
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

ABOUT THE TEAM

The SAP HXM CEE&CIS Services Business Unit, within the SAP Intelligent Delivery Group (IDG), is a multi-functional team of around 50+ consultants located in Central and Easten Europe, Russia and CIS countries, delivering projects and other professional services engagements. It includes several Regional Managers responsible for a geography within CEE&CIS and their Functional Consultants, Solution/Technical/Business Architects and the Project Delivery Expertise.

Within this Business Unit resides the SAP HXM CEE&CIS Services teams, the teams to which the Business Operations Officer will belong. The Business Operations Officer will support these two teams and its team members and will report to the Head of SAP HXM CEE/CIS Services.

ROLE DESCRIPTION

For this role we are looking for candidates with exceptional organizational talent, eager to work in a multinational environment and to become an important point of contact for organizational matters. The Business Support Officer will become a key member of both CEE and CIS teams, being responsible for supporting manager of these teams with business operations tasks. In this role you will manage office tasks and build the network and connections between teams.

You will be able to develop yourself as a top coordinator and to suggest and support the implementation of changes in our daily processes. This role will bring you plenty of opportunities to expand your understanding of the business (HR, Professional Services, Cloud Solutions) and give you potentially the opportunity within 2-3 years to grow into a more customer-facing role, such as Project Management Officer or Consultant. Location of the position is preferably Budapest or Belgrade, but other locations within CEE countries can be discussed. No relocation budget will be foreseen.

KEY RESPONSIBILITIES

Organisational responsibilities:

* Tracking progress and status of various initiatives,
* Management of collaboration tools (content management on portal sites, Microsoft Team Groups, SAP Jam sites, ),
* Being, in general, the Point of Contact for organizational matters within the CEE/CIS Services teams,
* Knowledge Management (KM), the creation of processes, frameworks, reporting tools, and guidelines,
* Proposing process improvements, innovative ways of working.

Office Management responsibilities:

* Supporting the CEE and CIS Services teams in daily tasks such as scheduling, logistics and meeting preparation, document and asset management,
* Supporting the Manager administratively (in general),
* Supporting Management Reporting, including reporting based on utilization, forecasting and budgeting,
* General communication support, creation of content such as slide decks/presentations.

SKILLS & EDUCATION

* Exceptional organizational talent,
* Used to and willing to operate within a project management framework,
* Fully knowledgeable and comfortable on the Microsoft office suite (Outlook, Word, Excel, PowerPoint, Teams, ),
* Fluently in English, both spoken and written, plus one of the following languages: Hungarian, Russian, Serbian
* Must be able to cope with discretion and respect of confidentiality and privacy,
* Excellent communicator with great interpersonal skills,
* Pro-active attitude, self-starter,
* Great team player,
* Degree: Bachelor Business Administration/Management/Human Resources or similar.

EXPERIENCE

* Having a first professional experience would be an advantage,
* Some first organizational and co-ordinational experience (student events, charity, youth movement, at a first job, ),
* Preferably some international experience (student exchange program, international internship, international conferences, ),
* Have the habit, or at least being open to operate in a remote working environment with remote and virtual teams.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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