Job Description

Salesforce Systems Administrator

The Expedia Group Salesforce Engineering team is seeking to add a hardworking Salesforce Administrator to our growing team. Are you a- self-starter, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in an ever-changing environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within short time frames? Then this is the job for you! Here you will partner closely with various business teams to create and build functional operational support through the Salesforce application.

What you'll do:

* You will build customized solutions in Salesforce.com and associated systems that support business requirements and processes

* You will work with groups to understand their business processes and requirements

* Translate business requirements into logical, component-based technical designs

* You will define technical solutions to support business work processes

* Create design and technical specification documentation

* You will drive resolution of all issues that come up during development phase

* You will clearly communicate project status to key partners throughout entire development process

Who you are:

* 3-5 years System Administrator experience with Salesforce.com or another CRM tool

* Consistent productivity and proven success as a project coordinator (1-3 years of experience)

* Experience in developing processes and creating user documentation

* Great communication skills and collaborates well within a team

* Able to work autonomously with minimal guidance

* Technical capability, particularly with CRM technologies (Salesforce.com preferred)

* Solid sense of customer focus and the importance of the voice of the customer

* Experience managing Salesforce Communities

* Bachelors degree or equivalent related professional experience preferred

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and bring the world within reach that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Egencia, trivago, Vrbo, Orbitz, Travelocity, Wotif, ebookers, CheapTickets, Hotwire, Expedia Media Solutions, CarRentals.com, Expedia Local Expert, Expedia Cruises and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.