Job Description Details
The Opportunity
The Director Product Management aligns and leads the creation, improvement and growth of world-class product experiences for enterprise-wide Operations and Supply Chain programs for Qurate Retail Group. The Director will define and execute the product vision and strategy across multiple platforms, channels, and markets, taking service to the next level for our global fulfillment network and customer contact function. This entails building and developing a strong team of product managers and creating a culture of mentorship and growth. The Director Product Management is responsible for driving modern forms of product discovery, roadmap planning, and software delivery to provide the best products and user experiences that continuously drive value.
Who We Are
At Qurate Retail Group, we combine the best of retail, media, and social to curate experiences for millions of highly discerning shoppers. Our customers are a top priority and having the right systems and technology is critical in making this happen. Our expansive network includes 16 fulfillment centers, that have shipped over 220M packages.
Your Impact
* Define and execute a vision and strategy for QRG Operations including our global fulfillment network and customer contact function, driving the portfolio roadmap and providing clear priorities
* Lead, mentor, and develop the Product Management team
* Partner with leaders in Operations and Technology to prioritize portfolio based on business needs and customer impact
* Relentlessly focus on improving processes applying lean product development, system thinking, and agile methodology
* Drive network and process optimization programs
What You Bring
* Typical candidates will possess 10+ years of relevant experience in a fast-paced, performance driven consumer business
* Bachelors degree in a suitable area such as Business, Operations, Supply Chain, Logistics or related discipline, with a Masters Degree or MBA preferred
* Deep expertise in fulfillment center operation and Supply Chain
* Experience delivering scalable solutions in an agile environment
* Experience in scaling an organization through rapid periods of growth in a dynamic business environment
LI-AC2
About QVC, Inc
QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.
QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, \Qurate Retail Group\\), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is 1 in video commerce,3 in ecommerce in North America and 3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.
EEO
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
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Chester, PA
Qurate Retail, Inc. is comprised of eight leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, Grandin Road®, and RyllaceTM (collectively, “Qurate Retail GroupSM”) – all dedicated to providing a Third Way to Shop®, beyond transactional ecommerce or traditional brick-and-mortar stores. Globally, Qurate Retail Group is #1 in video commerce, reaching approximately 380 million homes worldwide via 15 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs, and in-store destinations. In addition, Qurate Retail Group is among the top 10 ecommerce retailers in North America (according to Internet Retailer) and is a leader in mobile commerce and social commerce. Qurate Retail, Inc. also holds various minority interests and green energy investments.