Lead Associate Operations Trainee - Central Dallas Market - Dallas, TX
Posted on: 18 Jan 2021
Dallas, TX
Job Description
A Lead Associate Operations Trainee is responsible for completing the Lead Associate Operations Training Program (30 days) and learning the business activities of a Lead Associate Operations.
Description
As a Lead Associate Operations on a Branch Banking team, you will support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Associate Operations at Chase and help impact the customer banking experience.
Responsibilities
Youll contribute significantly to the success of your branch by helping with the following:
* Work with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture
* Process and assist customers with transactions
* Introduce customers to your branch team who will build relationships and assist with specialized financial needs
* Make customers lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
* Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards
* Assist with scheduling as necessary
* In the absence of the Branch Manager or designated banker, youll be given responsibility to communicate branch priorities throughout the day
Qualifications
* Demonstrated ability to make connections, engage and educate customers, and refer as appropriate
* Strong desire and ability to influence, educate and connect team, partners and customers to technology
* Demonstrated leadership abilities; work well in a team environment
* Demonstrated proficiency in operations and transaction accuracy
* Minimum one year of branch banking experience preferred; Teller and/or Personal Banker experience is a plus
* Detail-oriented, organized and able to multi-task; able to follow policies, procedures, and regulatory banking requirements
* Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
* Availability to work branch hours, including weekends and some evenings
* To be considered for this role, you may be required to complete a video interview powered by HireVue
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
-
IndustryBanking/Financial Services
-
No. of Employees255,998
-
Website
-
Jobs Posted9051
