The Strategy organization serves as the central planning group for the Infrastructure Data Center team. This group works across each data center team as well as several partner groups (HR, Communications, Recruiting, Learning & Development, Diversity & Inclusion) to lead business planning and manage strategic programs for the organization. Team members are strong problem solvers and collaborators, with a focus on driving impact and helping the organization scale. We are seeking an experienced manager to lead strategic cross-functional programs affecting multiple teams. The ideal candidate is someone who has managed people, built a team, and developed cross-functional relationships with cross-functional leaders. This is an internal facing role that will develop and scale programs that span the organization, while ensuring that all the stakeholders are involved and aligned throughout the process. This is a full-time position.
Team Experience Manager, Infrastructure Data Center Responsibilities
* Lead a team of subject matter experts and program managers who can execute the team vision
* Functionally align strategic business objectives and requirements in order to facilitate operational improvement initiatives
* Develop the vision and drive strategic planning & roadmap development efforts
* Lead overall planning for program management portfolio
* Define detailed work plans and key metrics to ensure progress against goals
* Manage program managers on special organization-related programs for the data center team (recruiting initiatives, talent programs, leadership initiatives, inclusive programs, etc.) with large-scale impact that span multiple global teams and business partners
* Guide program managers by facilitating communication, coordination, planning, and execution across field & centrally located data center teams and business partners
* Coordinate with key partners (HR, Communications, Recruiting, Learning & Development, Diversity & Inclusion, etc.) to create & support new programs and drive critical process development
* Work with global teams to measure the impact of programs and ensure scalable solutions within a rapidly growing organization
* Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and tools that enable the data center teams to scale
* Develop strong cross-functional relationships with leadership across the organization
Minimum Qualifications
* 10+ years of professional experience in strategy, consulting, or business operations
* 5+ years of professional experience building/leading a PMO team in a people/talent-related field
* Bachelors degree in business, psychology, operations, or equivalent experience
* Experience executing complex strategic and operational initiatives
* Demonstrated business acumen, problem solving, program management, and analytical skills
* Experience thinking big-picture and systemically with attention to detail
* Demonstrated experience building cross-functional relationships across an organization and leading cross-functional teams
* Experience in evaluating, developing, and implementing operational improvements through automation and process redesign to enable scalability and velocity
* Experience breaking down processes and identifying key pain points in order to deliver business improvements at local, regional, and global levels
Preferred Qualifications
* MBA or Masters degree
* PMP
* Experience working in a growth company
* Experience working with or in support of diverse communities
Locations
About the Facebook company
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Menlo Park, CA
Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.