Facebook

Support Engineer

Posted on: 18 Jan 2021

San Francisco, CA

Job Description

Want to work on front page news issues? Excited about solving new problems at an unheard-of scale? Our Legal Technology Solutions team (LTS) is a team that is passionate about working with cross-functional teams to improve their operational efficiency through the development of tooling and infrastructure. We are seeking an enthusiastic engineer that is passionate about the intersection of software engineering, trust & safety, compliance, and legal issues. This person will be responsible for engaging a multitude of stakeholders in and outside of Facebooks Legal department, to formulate and drive the execution of cutting-edge technical solutions to an array of emerging problems.

Support Engineer Responsibilities

* Help devise, create, and implement tooling and policies across the legal organization

* Investigate and implement solutions using various languages such as JavaScript, PHP, Python, React and SQL

* Drive scale and automation through technology

* Customize, maintain, and expand existing internal software solutions for a diverse set of operational teams

* Experiment with emerging Facebook technologies to develop future solutions

* Maintain systems for receiving, triaging and responding to technically oriented requests with tight, often life-impacting, timelines

* Create and scale new data pipelines into existing frameworks to ensure that data arrives to the appropriate users reliably and quickly

* Work closely with frontline analysts to understand processing and operational needs for various teams within Legal

Minimum Qualifications

* 2+ years of experience with software or applications development

* Programming experience in one or more of the following languages: PHP, React, JavaScript, Python

* Experience with querying and analyzing data using SQL

* Bachelor or Master Degree in Computer Science

Preferred Qualifications

* Experience working with operational teams to build custom solutions

* Experience using basic data analysis to troubleshoot production systems and diagnose problems

* Experience multitasking and working in an unstructured environment of fast growth and ambiguity

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.

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