Job Description

The Risk & Response organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. Within that, the Response organization drives continuous improvement, with our partners across Facebook, by understanding and consistently managing incidents and real-time crises to resolution. The Risk organization builds a holistic picture of emerging risks in the ecosystem and works to drive up-stream, scalable solutions for the platform. Together the teams work with Operations, Policy, and Product to address the biggest integrity issues facing our platform and ensure were continuing to improve the support we provide our communities. The Risk & Response Program Manager will be a member of the Risk & Response leadership team tasked with building a deep understanding of issues impacting our community, building strong, strategic relationships with stakeholders across the business, and helping to shape the team's long-term vision, devise and drive global goals, drive key strategic initiatives for leadership and identify opportunities to drive change to help Facebook provide the best support for the community. This role will report to the Risk & Response Global Director.

Risk & Response Program Manager Responsibilities

* Oversee the development and execution of both short- and long-term programs including but not limited to risk mitigation, change management, talent development, and process improvements across vertical and horizontal programs within Risk & Response

* Develop and drive a collaborative environment within the program, acting as a liaison between program members and key stakeholders covering a range of areas (Ops, Product, Sales, Policy) Develop internal and executive reporting processes to provide clear and effective program updates

* Ensure clear and consistent communication of organizational progress, obstacles, and opportunities

* and drive successful change management for strategic initiatives

* Design analysis and frameworks around data and behavioral trends to drive effective program management

Minimum Qualifications

* BS/BA degree

* 6+ years of experience in a role involving strategic/analytical initiatives

* 6+ years of experience initiating and driving both short- and long-term projects to completion with minimal guidance

* Demonstrated experience communicating and influencing across a variety of audiences across both technical and non-technical teams

* Analytical and critical problem-solving experience in building scalable solutions

* Thrive in an agile and global environment, experience pivoting quickly and effectively

Preferred Qualifications

* MBA or graduate degree

* Experience working in a large-scale, global operations team

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.