Job Description

Facebook is seeking a smart, enthusiastic, and articulate world-class change management professional to join the HR Strategy and Planning team within the HR People Operations organization. This individual is responsible for ensuring that the people impacted by a change are successful with changes such as business transformation initiatives, People@ process improvements, new tools, system implementations, and other initiatives that impact the people side of change. This individual will report to the Change Management Manager and will be responsible for supporting the design, development and delivery of change management plans including stakeholder assessments, communications plans, resistance management plans and training strategies. In addition to supporting the design and delivery of an end-to-end Change Management plan, the Change Management Specialist will also be responsible for supporting Change Management training to teams across People@ and building out change tools, templates and thought leadership.

HR Change Management Specialist Responsibilities

* Conducts assessments to measure impact of change on people, programs, processes and technology

* Assess, develop and make recommendations to project teams in relation to change readiness

* Collaborates with key stakeholders to develop and execute change management strategies

* Lead the creation of actionable deliverables: e.g., communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans

* Manage day-to-day operations of change projects to ensure on schedule, on budget, and in-scope delivery

* Support key stakeholders in change management strategies and activities

* Identifies obstacles to change and recommends corrective action

* Partners with key stakeholders to plan, prepare, and develop key messages and communication materials

* Defines, measures, and monitors success metrics for change progress

* Champions a change framework and drives continuous improvement activities to enhance internal change capabilities

* Ensure a broader viewpoint is held throughout People@, understanding other initiatives that are running parallel and ensuring proper overlap and communication between projects

Minimum Qualifications

* 3+ years of experience leading change and communication initiatives

* Experience with the Prosci ADKAR Model or a similar framework

* Experience managing large scale enterprise-level change initiatives, including creating an awareness campaign, delivering training, proactively managing resistance and developing a coaching plan for leaders/managers

* Proven experience delivering customer service to project stakeholders

* Proven communication skills

Preferred Qualifications

* Bachelors degree in business, liberal arts or communication

* MBA preferred

* Proven experience working efficiently with ambiguity and complexity

* Experience thinking strategically and acting operationally and experience managing ambiguity, risk, and changing direction of projects and strategies

* Acute business acumen and understanding of organizational issues and challenges

* Experience working with all levels of employees from entry-level to senior leadership

* Experience in Power BI or Tableau dashboard reporting

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.