Job Description

Hillphoenix is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. The story of Hillphoenix is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Hillphoenix. Hillphoenix is part of the Refrigeration and Food Equipment segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

Job Title:

Quality Technician

FLSA Status:

Hourly / Non-exempt

Location:

Centerville, IA

Department:

Quality

Supervisor:

Quality Manager

Summary:

The Quality Technician analyzes quality problems to identify root causes and implement corrective action. Quality may also take proactive measures, such as developing and implementing continuous improvement programs covering production processes and quality management systems. Also oversees the calibration of the inspection and test equipment ensuring the calibration meets the requirements under ISO 17025, conducts process audit to the inspection and test equipment and conduct the verification of the calibration.

Essential Responsibilities:

* Monitor feedback from customers to identify any quality concerns and works with customers to resolve any issues.
* Full understanding of the requirements specified in the Job Reports and ensure that all the requirements specified are meet..
* Educate production team on quality control issues and work with departmental managers to improve overall company safety and product quality.
* Create process checklists and coordinate quality inspections with departmental managers / team leads. Ensure that all the issues and defects found during production are recorded and entered into the data base.
* Create comprehensive documentation for quality issues and note the corrective actions that were taken and support in the development of the Standard Operating Procedures and be able to conduct the training.
* Create and understand quality charts (pareto and process control SPC).
* Ability to use inspection and test equipment as: tape measurement, caliper, inficon leak tester, hy-pot stand tester, positest-paint thickness.
* Support end of the line testing of the cases: Remote, Hot case, Self-contained, Solo Cill

Minimum Qualifications/Requirements:

* ASQ Quality Technician required or be certified in the 6 months.
* Minimum of four (4) years experience in a manufacturing environment or in a relevant quality role (i.e. Quality Inspector, Quality Technician).
* Demonstrated ability to read blueprints, wiring diagrams, calibration requirement and other technical drawings.
* Demonstrated ability to use inspection and test equipment to include, but not limited to, tape measures, calipers, inficon leak tester, hy-pot stand tester, and positest-paint thickness.

Desired Characteristics

* Excellent communication skills.
* Demonstrated understanding the safety standards and quality expectations.
* Demonstrated understanding of raw materials and the manufacturing process.
* Proficiency with MS Office suite to include Excel, Word, PowerPoint; data entry.

Hillphoenix is an EO Employer Veterans/Disabled and other protected category

Drug Free Workplace

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Iowa : Centerville

Sub Division : Hillphoenix Specialty

Job Requisition ID : 35273