Job Description

Job Description:


The Service to the Armed Forces (SAF) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of todays military member, veterans and their families.

The American Red Cross is seeking a full-time SAF Regional Program Manager in Phoenix, AZ. This position is classified as mobile, which requires strict medical and security clearances, as well as the condition of worldwide deployment, as needed.

Job Summary:

The SAF Regional Program Manager administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments and community partners to ensure SAF service delivery throughout the Phoenix area.

Responsibilities:
1\. Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.

2\. Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served.

3\. Service Delivery Management: Ensures the consistent delivery of the SAF core services to all clients in their area.
Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support.
Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.
Ensures a strong military community outreach program and implementation of special events and projects in support of SAF initiatives.
Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate.
Ensures military and veteran community is offered resiliency training.

4\. Financial and Reporting Management: Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.

Minimum Qualifications:
Education: Bachelors degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.

Experience: A minimum of five years related experience in program management or related field is required.

Managerial Experience: A minimum of 1 year of successful supervisory experience is required, volunteer recruitment and management experience is strongly desired.

Mobile Staff Requirements:

World-wide mobility is a condition of employment. It is an essential function of this position. Employees must accept assignments anywhere in the world, including deployments (conflict areas) where we provide services to members of the U.S. military and their families.
Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport.
Worldwide mobility is a condition of employment and an essential function of this position.
Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.
Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense.
Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas.
Periodically accompanies the military on deployments.

Some station offices are in remote locations without public transportation.
An interim Secret Security Clearance must be obtained if SSC is not currently held.

When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited and you may have to share accommodations with co-workers, military members, etc.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



The American Red Cross is a diverse nonprofit organization offering its employees professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.

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