Job Description

Job Description:

Do you enjoy working in a fast-paced environment? Are you passionate about data, analyzing customer behavior and research to drive impactful insights that will inform innovative business strategies? Do you believe that rapid, robust experimentation is at the heart of a successful digital company? If yes, then join our world-class analytics and research team to help build the best customer experiences in the Financial Services industry.

The Team

Customer Knowledge & Strategic Insights (CKSI) is a research group with a mission to proactively anticipate and predict our clients needs and future behaviors using Data, Analytics, Customer Research and AI Solutions. As a member of CKSI, you will be embedded in a team of passionate and hardworking cross-functional members working together to build innovative new customer acquisition strategies and engaging experiences for new customers.

We will hire these roles at either the Manager, Senior Manager or Director level depending upon the experience of the chosen candidates.

The Purpose of your Role

Fidelity is looking for an accomplished analytically driven professional whose creativity, intellectual curiosity and analysis will identify new opportunities and emerging segments to go after. The work will include delivering action-oriented, customer-focused insights using rigorous analytical methodologies across a vast set of data sources. The individual will have the vision, structured thinking, entrepreneurial mindset and business savvy to see how data can lead to understanding audiences, to create learning agendas and test plans and to help business partners develop high-impact experiences.

The Expertise were looking for

* 3-10+ years of demonstrated experience in data and analytics
* Focused experience or education in areas like analytics, data science, and statistics, A/B testing
* Demonstrated analytical skills with ability to create, work and summarize large data sets
* Consistent performance of turning data into clear insights that inform decisions
* Convincing verbal/written communication and presentation skills
* Proficient at programming in languages like SQL, R, and/or Python
* Working knowledge of big data and cloud technologies such as Hadoop, Snowflake, and AWS
* Bachelors degree in a quantitative field like Engineering, Mathematics. Masters degree a plus.

The Skills You Bring

* Analytic expertise working with structured and unstructured data to identify key insights
* Entrepreneurial attitude and willingness to accept ambiguous challenges
* Critical thinking and intellectual curiosity with desire to continuously learn new skills
* Entrepreneurial attitude and willingness to accept ambiguous challenges
* Collaborator and are able to build and establish strong partnerships at all levels.
* Hard-working, passionate teammate who thrives in an agile environment
* Have fun at work and foster team connectedness

The Value You Deliver

* Promote a data driven approach to decision making by delivering sophisticated analyses that bring thoughtful evaluation
* Provide impactful insights and recommendations that will drive business outcomes
* Formulate and execute learning agendas, raising strategic and provocative questions that stretch the thinking of the team
* Drive a culture of experimentation such as designing, running, analyzing, and interpreting experimental tests (e.g., A/B Testing)
* Continuously develop analytics and research skills, maintaining best-in-class expertise and resources and staying on top of relevant developments and innovations in the space

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.



Certifications:



Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.