Job Description

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets passenger vehicle, commercial truck, and off-highway equipment Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE:

The Aftermarket District Sales and Service Manager will engage with customers to grow, develop, and cultivate relationships and to effectively articulate the customers current and future needs. This position will be the voice of customer to Dana.

This position will suppoer the upper midwest/Chicago region.

PRIMARY DUTIES AND RESPONSIBILITIES

* Grow, develop, and maintain strategic relationships with local fleets, dealers, and aftermarket customers
* Meet or exceed annual contact and product specification goals focusing on small fleets <500 trucks
* Provide product, warranty, and applications training in support of sales objectives
* Develop/maintain technical competency for Dana products
* Provide direct service and warranty support for local and national fleet customers within assigned district
* Manage key dealer relationships on an assigned basis working directly with national account manager
* Maintain current knowledge of competitor activities and changes in market
* Optimize increased volumes through new and existing accounts with fleet spec., and aftermarket parts
* Develop sales strategy and objectives to achieve goals as defined in assigned KPIs
* Drive results with aftermarket customers (distributors, builders, dealers, other)
* Make product presentations to purchasing, engineering, and other customer representatives
* Respond to customer requests for day to day requirements
* Provide customer forecast data
* Partner with internal Dana teams (product, pricing, engineering, marketing, finance, training) to achieve growth objectives
* Performs all other duties as assigned

EDUCATION AND QUALIFICATIONS

* Minimum Bachelors Degree in Sales, Business Administration, Engineering or Related Field preferred
* Minimum 5 years experience in Commercial Vehicle and/or Light Vehicle Aftermarket preferred
* Willingness to travel up to 75% of the time as needed with the ability to work non-traditional business hours
* Driveshaft and axle product knowledge a plus

SKILLS AND COMPETENCIES

* Ability to work successfully in a matrix environment
* Ability to work independently and efficiently
* Must be effective in a team environment
* Must be able to demonstrate strong sales and negotiation skills
* Ability to maintain high commitment to customer service while executing multiple project priorities
* Excellent written, verbal and presentation skills
* Proficient technical skills Microsoft Office; PowerPoint, Excel, CRM systems
* Strong interpersonal, organizational, and analytical skills
* Proven problem-solving skills with the ability to work with people in pressure situations
* Strong commercial and business acumen
* Strong leadership qualities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.