Sr. Field Service Engineer Confocal
Posted on: 17 Jan 2021
New York City, New York
Job Description
Position Summary
Provide technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for Leica.
Major Responsibilities
* Provide installation support, maintenance, modification and/or repair on various Confocal Microscopes
* Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer expectations
* Document and complete service administration activities in a timely manner to comply with ISO, FDA, and Leica policies.
* Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue.
* Broaden knowledge and experience to improve product, application and professional development skills and ultimately, represent the company in a professional manner.
* Maintain spare parts stock within budgetary limits in order to maximize Fast Time Fix repair metrics.
* Control expenses in order to maximize the profit contribution to the company.
* Represent the company in a professional manner in order to install confidence within current and prospective customers of Leica SP products.
Professional Experience
* Minimum of 3 years of experience with Associates degree
* Preferred 7 years of industry experience
* 5-7 years of experience working with Leica products.
b) Education
* Bachelors Degree preferred
c) Language
* English
d) Travel (required estimated % of time)
* 75%
* Frequent overnight travel, often with short notice. Occasional international travel may be required.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here.
Danaher
Washington, DC
Danaher Corporation designs, manufactures, and markets professional, medical, industrial, and commercial products and services worldwide. The company’s Life Sciences segment provides mass spectrometers; cellular analysis, lab automation, and centrifugation instruments; microscopes; and genomics consumables. This segment also offers filtration, separation, and purification technologies to the biopharmaceutical, food and beverage, medical, aerospace, microelectronics, and general industrial sectors. Its Diagnostics segment provides chemistry, immunoassay, microbiology, and automation systems, as well as hematology and molecular diagnostics products. This segment offers analytical instruments, reagents, consumables, software, and services for hospitals, physicians’ offices, reference laboratories, and other critical care settings.
The company’s Dental segment provides consumables, equipment, and services to diagnose, treat, and prevent disease and ailments of the teeth, gums, and supporting bone. This segment offers implant systems, dental prosthetics, and associated treatment planning software; orthodontic bracket systems and lab products; endodontic systems and related consumables; restorative materials and instruments; infection prevention products; digital imaging systems and software; air and electric powered handpieces, and consumables; and treatment units.
Its Environmental & Applied Solutions segment offers instrumentation, services, and disinfection systems to analyze, treat, and manage water in residential, commercial, industrial, and natural resource applications. This segment also provides analytical instruments, software, services, and consumables for consumer, pharmaceutical, and industrial products. The company was formerly known as Diversified Mortgage Investors, Inc. and changed its name to Danaher Corporation in 1984. Danaher Corporation was founded in 1969 and is headquartered in Washington, the District of Columbia.
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IndustryManufacturing
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No. of Employees71, 000
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Website
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Jobs Posted2348
