Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The Director, Advisory Services is the overall project lead across high-complexity, multi-workstream engagements and oversees managers of individual workstreams and other consultants with responsibility to own, coordinate, and harmonize the overall approach. The Director serves as the principal point of day to day contact with clients and establishes optimal communication cadence with C-Suite executives. This role ensures workstream managers are coordinated and output is synchronous with client expectations. The Director focuses on practice economics and directs team members to follow the practices needed to ensure both quality and project profitability. The Director also has responsibility to identify client needs and tailor new business development opportunities both within the practice and across other Optum Insight business segments.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
* Overall project lead across high-complexity, multi-workstream engagements
* Diagnose client identified issues (as well as underlying circumstances) and determine the appropriate solutions
* Build consensus among client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
* Provide status updates and review of deliverables to client senior leadership team and/or project sponsors
* Accountable for budget and timelines of project deliverables across all workstreams
* Closely monitors actual vs. expected team utilization
* Utilize the standardized delivery tools to ensure effective and efficient project outcomes
* Provide support and subject matter expertise within Provider Enterprise Services and to other Optum Consulting and Optum Company business units when provider expertise is required in dealing with client issues
* Provide strategic input to the development of program roadmap and timelines
* Contribute to business development efforts and identify opportunities for collaboration with other OptumInsight business segments
* Develop proposals and statements of work for client specific engagements
* Participate, support and complete RFI, RFP and sales process
* Provide timely coaching and mentoring of project team with the goal of developing and retaining talent within the organization
* Create a team-oriented work climate that enables professional development and encourages creative solutions and strategies
* Communicate effectively and accurately in writing and verbally to prospects, clients, and other staff
* Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Bachelor's Degree plus 10+ years consulting experience OR advanced degree (MBA/MPH/MHA, etc.) plus 6+ years consulting experience
* Experience working in a professional consulting firm to include project management, change management, developing and presenting deliverables, and analytics
* Experience successfully developing new business
* Proficiency in MS Office Suite - Word, PowerPoint, Excel
* Experience with client relationship management
* Ability to drill down to the root cause of issues and be creative in problem solving using a variety of approaches
* Ability to travel domestically up to 80% (actual travel requirements may be less)
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
Preferred Qualifications:
* Experience working in Healthcare
* Graduate level degree obtained in business or Healthcare
* Background in healthcare consulting
* Experience managing projects that achieved budget and timeline goals
* Possess analytical reasoning and solution-focus problem solving
* Ability to lead and motivate cross-functional teams
* Experience mentoring junior level staff
* Ability to work independently with minimal supervision
* Proven written and verbal communication skills
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Director, Advisory Services, Consult, Consultant, Nashville, Washington D.C., TN, Tennessee, District of Columbia, Telecommute, Remote, Work from home
Hopkins, MN
UnitedHealth Group Incorporated operates as a diversified health care company in the United States. It operates through four segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment offers consumer-oriented health benefit plans and services for national employers, public sector employers, mid-sized employers, small businesses, and individuals; health and well-being services to individuals age 50 and older, addressing their needs for preventive and acute health care services, as well as services dealing with chronic disease and other specialized issues for older individuals; and Medicaid plans, Children’s Health Insurance Program, and health care programs; and health and dental benefits.
The OptumHealth segment provides access to networks of care provider specialists, health management services, care delivery, consumer engagement, and financial services. This segment serves individuals through programs offered by employers, payers, government entities, and directly with the care delivery systems.
The OptumInsight segment offers software and information products, advisory consulting arrangements, and services outsourcing contracts to hospital systems, physicians, health plans, governments, life sciences companies, and other organizations. The OptumRx segment provides pharmacy care services and programs, including retail network contracting, home delivery, specialty and compounding pharmacy, and purchasing and clinical, as well as develops programs in areas, such as step therapy, formulary management, drug adherence, and disease/drug therapy management. UnitedHealth Group Incorporated was founded in 1974 and is based in Minnetonka, Minnesota.