Northwestern Mutual

Senior Home Office Oversight Specialist

Posted on: 16 Jan 2021

Milwaukee, WI

Job Description

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Ensures investment programs compliance and supervision in accordance with federal regulations and advisory program requirements and rules to manage and mitigate operational risk for the front line. Performs oversight and control obligations while maintaining fiduciary responsibilities and supervision for advisory programs. Resolves investment and/or advisory program account supervision/oversight issues, including escalations, home office leader inquiries and field partners. Takes leadership role as a technical expert and responsible for proactively identifying options and solutions with an eye towards risk and tradeoffs. Participates in cross functional projects and committees. Assists manager in the oversight of day-to-day operations, including: developing, recommending and implementing policies, procedures, controls and training. Independently seeks, investigates and implements process and control improvements.

* Conducts supervision and/or oversight for select IPS programs. Tests adherence to policies/procedures, ensures proper controls; and recommends and implements corrective action. Escalates issues to Home Office Oversight Assistant Director, IPS Committees (Oversight, WMC Operational Risk and Vendor Oversight Committee, and/or WMC Investment Committee).
* Responsible for oversight of Signature advisory program activities (e.g. overdrafts, cash, checks, ineligible securities, drift, reviews, etc.). Consults with field advisors and their staff to ensure proper program guidelines are being followed and ensures proper supervisory action taken when necessary.
* Responsible for monitoring field advisor program activity and approving/denying violation exceptions and ensuring ongoing oversight and supervision of approved exceptions.
* Reviews sub-custodian clearing provider performance execution of municipal and corporate bond transactions, trade/best execution performance, and IRA custody transactions; resolves issues and prepares quarterly reports for Committee reporting and escalation.
* Responsible for collection of data for regulatory exams and acts as liaison to Enterprise Risk Assurance and Enterprise Compliance for IPS. Owns and resolves issues related to supervision & compliance action items.
* Proactively identifies process improvements and implements operationally sound solutions that ensure strong oversight controls and maintain efficiency.
* Resolves client concerns and complaints for all IPS programs. Includes; research, Field Advisor/Field Management/Law/Compliance consultations. Determines fault/liability, develops proper resolution strategy, records and maintains documentation, drafts responses and ensures reporting to appropriate Committees and/or Enterprise Compliance.
* NMIS Non-Registered Fingerprinted (NRF)
* WMC Access Person (WMC Registered Investment Advisor)
* Bachelors degree in Business, Finance or related field or equivalent industry experience
* 3 plus years of experience in financial services with an emphasis in compliance/supervision/regulatory in the securities industry preferred.
* Comprehensive understanding of broker/dealer and investment advisory operations and related regulation.
* Strong written and oral communication skills.
* Demonstrated ability to make independent decisions
* Demonstrated leadership and interpersonal skills
* Demonstrated analytical skills and confidence to make judgments and decisions involving ambiguity
* Demonstrated ability to positively influence, work cooperatively and negotiate with all levels of employees
* Demonstrated ability to proactively manage change
* Self-motivated and self-directed with the ability to manage multiple assignments with minimal direction
* Demonstrated ability to apply knowledge across complex business areas and participate in projects in a cross functional environment
* Strong business acumen and demonstrated ability to learn new business concepts and procedures

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.

Required Certifications:

Non-Registered Fingerprinted - FINRA

Grow your career with a best-in-class company that puts our clients interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Northwestern Mutual

Milwaukee, WI

The Northwestern Mutual is an American financial services mutual organization based in Milwaukee. The financial security company provides consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, trust and private client services, estate planning and business planning. Its products include life insurance, disability income, and long-term care insurance; annuities; investments; and investment advisory products and services.Northwestern Mutual ranked No. 104 in the 2018 Fortune 500 list of the largest United States corporations by total revenue.