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Job Description Summary
Lead complex and major P&C data projects, programs and initiatives to improve efficiency and quality of data by working with OCEO direct reports. Serves as a top-level expert in assessment, planning, development, and implementation of data practices through thought and change leadership, development of standards and practices, alignment of applications and systems, clarification and implementation of requirements, development and use of audit and other controls, and communication of status and metrics.
Job Description
Reporting Relationships: Reports to VP, P&C Data & Reporting. 3-5 direct reports. Indirect reports expected to be 50-60 associates
Core Duties and Responsibilities:
* Serves as the top-level technical expert in P&C data. Develops data acquisition, integration, and access strategies to ensure the quality and reliability of data being used in decision making. Partners with IT, EDO senior leaders to understand the technical opportunities, constraints, and strategies. Provide guidance and oversite in formulating data solution design ideas and encapsulating like needs across the customer base. Consults with P&C senior business partners to understand, align, and deliver data solutions that supports business strategies. Influences to provide innovative and creative data solutions to business problems.
* Contribute strategic vision, adapt industry best practices to fit the organization need, and collaborate to integrate a broad range of ideas related to data and data sourcing. Oversees the management and manipulation of complex high-volume data from a variety of sources, development and implementation of techniques and procedures, ultimately providing data to solve business problems, including in the advanced analytics area. Oversees techniques including audits, data mapping, data architecture, and adherence to data governance best practices. Work within existing Nationwide frameworks to protect sensitive customer information.
* Establishing the framework for ensuring P&C internal and external data is timely, understandable, reliable, consistent, and enables high quality decision making through strategy, policy, standards, processes, monitoring/evaluation, and appropriate use of technology. Leads the establishment of foundational data which supports the high-profile ELTC portfolio.
* Will create and execute a 3rd party data/surrogacy sourcing and processing strategy, including:
* Low cost solutions, which reduce data expenses and turn-around time
* Holistic views of internal and external inventories of existing and available data
* Proactive testing of external data solutions
* Accelerate the speed at which we can acquire and integrate future external data solutions
* Influences P&C senior leadership in their approach to solve business problems with creative data solutions. Identify, translate and guide integration of data best practices to meet organizational needs. Actively builds partnerships, and effective change management practices.
* Collaborate closely with Business Partner Relationship and Service Management team and other cross-team members to provide holistic, simple, and inventive solutions.
* Leads complex and major P&C data projects, programs and/or initiatives to improve efficiency and quality of data. Serve as a top-level expert in assessment, planning, development, and/or implementation of P&C data practices through thought and change leadership, development of standards and practices, alignment of applications and systems, clarification and/or implementation of requirements, development and use of audit and other controls, and communication of status and metrics.
* Maintain close relationships with IT, EDO, Advanced Analytics senior leadership to ensure integration of best practices, innovative solutions, and strategies are aligned. Creates partnerships across enterprise to ensure methodologies and assumptions are aligned with corporate practices.
* Oversee change management, performance analysis, planning, vendor management, technical standards, procedures and evaluation or products and programs within P&C.
* Oversees associate management including performance management, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement, and disciplinary actions for direct and possibly indirect reports.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information systems, business, statistics, math, a related field or comparable experience and education. Graduate studies in business, statistics, math, computer science or a related field are preferred.
License/Certification/Designation: N/A
Experience: A minimum of 10 years of progressive experience in data, data science (including large customer data bases and work with product, geographic, demographic, customer, prospect, producer, social, machine and unstructured data to identify trends and opportunities), manipulation of complex high-volume data from a variety of sources, business consulting, data governance or related areas. Extensive experience leading large, multi-layered teams.
Knowledge: Must have expert knowledge in the following is required: Understand how to use technology to drive and meet business goals; Effective coaching and performance management practices; Building strong partnerships within and across function; Effective consulting and influence best practices; Change management practices; Negotiation practices and techniques. Expert knowledge and understanding of how to build skill in others in one or more technical areas that support data including data governance, data analytics, data science, data strategy, etc. Expert knowledge of emerging industry, competitor, customer demography, regulatory, and market trends as they relate to insurance, reinsurance, and related financial services industries. Sound knowledge, analysis, and how to apply emerging and/or best practices in business.
Skills/Competencies: Key skills include strategic agility, dealing with ambiguity, critical thinking, business acumen, organizational agility, strong problem-solving abilities, and executive presence. Selected candidate must have excellent communication/collaboration skills and the ability to clearly articulate a vision for the future across a broad spectrum of audiences. Demonstrated strategic leadership and/or the ability to coach and mentor others in data skills in one or more of the following areas: Knowledge management and technical documentation, Data governance, Appropriate use and interpretation of metrics, Data requirement elicitation, Solution scoping, Experience using statistical packages for interpreting large datasets, valuating data source to ensure it meets business needs. Demonstrated strategic leadership in data skills in one or more of the following areas: Taxonomy; Business transformation planning; Enterprise solution delivery methodology; Information technology acumen; 3rd party data acquisition and implementation; Nationwide business knowledge; Validation testing; Data gap & impact analysis; Planning & managing work; Quality process improvement, Data governance methodologies, or Business domain expertise.
Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. Some travel required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Columbus, OH
Nationwide Mutual Insurance Company, together with its subsidiaries, provides insurance and financial services for individuals and businesses in the United States. It offers homeowners, renters, condo, private client, flood, auto, motorcycle, snowmobile, car, ATV, RV, boat, personal watercraft, scooter, life, pet, dental umbrella, identity theft, accident, specialty liability, travel, and wedding insurance products; investment and retirement solutions, such as annuities, mutual funds, exchange traded funds, life insurance, and retirement plans; and banking services, including checking, savings, individual retirement, and money market accounts, as well as certificates of deposit; mortgage, factoring, and equipment financing services; and home, auto, and personal loans.
The company also provides business insurance products comprising business owner’s policy, liability, auto, workers' compensation, property, and excess and surplus. In addition, it provides back-office administrative support services, pensions, and long-term savings plans. The company was formerly known as Farm Bureau Mutual Automobile Insurance Company and changed its name to Nationwide Mutual Insurance Company in 1955. Nationwide Mutual Insurance Company was founded in 1925 and is headquartered in Columbus, Ohio.