Job Description

Job Description

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service through outstanding customer experience. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Support day-to-day functions of the department operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

Promote trust and respect among associates, with a positive attitude.

* Communicate company, department, and job specific information to associates.
* Establish department performance goals and empower associates to meet and exceed targets through collaboration and teamwork.
* Develop adequate scheduling to manage customer volume.
* Train and develop associates on job performance and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, company guidelines, food safety regulations, compliance with all country of origin labeling and regulations, prepare foods according to the food temperature logs and cooking instructions.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department/store, and offering product samples to help customers discover new products.
* Provide customers with fresh/frozen products ordered and the correct portion size (as close as possible to amount ordered) to prevent shrink; cut meats to customers' requests using proper cutting equipment.
* Prepare and submit seasonal critiques for the sales/merchandising supervisor.
* Inform and educate associates and customers on meat promotions by staying current with present, future, seasonal and special ads and implementing the period department promotional plan in partnership with management.
* Assist management in preparing the department budget, expense control, profit/loss reviews, and take appropriate action on all financial reports.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
* Plan and organize inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, notifying store management of customer or employee accidents, practicing preventive maintenance by properly inspecting equipment, and notifying appropriate department or store manager of any items in need of repair.
* Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

* Must be 18 or older
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Current food handlers permit once employed
* Possess adequate knife handling skills and knife speed

Desired Previous Job Experience:

* High school education or equivalent
* Management experience
* Knowledge of cutting, wrapping, labeling
* Meat/Retail experience
* Second language (speaking, reading and/or writing)

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Mid-Atlantic

States: Tennessee
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: TN || Kingsport || 1664 E Stone Dr || 37660 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None