Job Description

Job Description

Overall Purpose: As a direct sales position, this role generates existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers strategic business priorities.

Key Roles and Responsibilities: Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions. With the assistance of support resources, identifies sales opportunities solutions for customers. Builds and maintains a network of colleagues and customers to share information and obtain prospects. Initiates customer contacts/visits with existing and prospective customers. Represents the company to the account and the account to the company in all sales oriented activities. Develops new accounts and maintaining and growing existing accounts. Establishes and maintains productive long-term networks and relationships with customers. Observes and participates in presenting products and services that can benefit customers needs. Demonstrates working knowledge of the organizations entire product and service line. Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions. Develops responses to Request for Proposals. Utilizes consultative selling skills to close sales within assigned accounts. Sells in accordance with company policy, procedures and culture. Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities. Responds to customers interpersonal and business needs and ensure customer satisfaction. Owns the account relationship and is responsible for meeting revenue objectives. Demonstrates progressive record of sales achievement. May assist management in devising direct sales plans and strategies. May develop strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction. Works on projects of moderate complexity. This job key applies to employees who spend more than 50% of their time performing duties directly related to making sales away from their offices at a customer's place of business or home. For employees working in Massachusetts, this job key applies to employees who both spend at least 50% of their time performing duties directly related to making sales away from their offices at a customer's place of business or home and are not expected to report to their offices on a daily basis. For employees working in Hawaii, this job key applies to employees who spend at least 60% of their time performing duties directly related to making sales away from their offices at a customers place of business or home. For employees working in Oregon and West Virginia, this job key applies to employees who spend at least 70% of their time performing duties directly related to making sales away from their offices at a customer's place of business or home. For employees working in Colorado, the District of Columbia, Minnesota, North Dakota, Pennsylvania, Washington, or Wisconsin, this job key applies to employees who spend at least 80% of their time performing duties directly related to making sales away from their offices at a customer's place of business or home.

Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customer's site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customer's premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities. Edu