Part Time (20 hours) Associate Banker (Market Expansion) - Cranston - Cranston, RI
Posted on: 13 Jan 2021
Providence, RI
Job Description
As an Associate Banker at Chase you will be at the forefront of delivering an exceptional customer experience, and will play a vital role in ensuring our Customer Promise comes to life for our clients. You will also play a key role helping customers understand our latest technology banking products, proactively helping them access that technology via multiple self-service ways, while fostering long-lasting, meaningful relationships. This will allow our customers to bank and invest when, where, and how they want.
Responsibilities
Youll contribute significantly to the success of the branch and helping customers by:
* Engaging the client by welcoming them with a warm friendly smile and pleasant demeanor, using the client's name whenever possible, and thanking them for doing business with Chase
* Having a passion for helping customers and making clients feel appreciated
* Opening accounts based on type of account and customer needs
* Have expert knowledge in our self-service and digital platform; helping customers learn how to complete their banking needs whenever, wherever, and however they want with these self-service options
* Exhibiting strong customer service skills; presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels
* Supporting customers with traditional banking needs and complex service transactions, putting the customers needs at the center of everything
* Providing proactive customer outreach to gauge success, and offer new tools to help customers meet their consumer banking and investment goals
Qualifications
* Deliver exceptional customer experience by acting with a customer-first attitude
* Ability to make personal connections, engage customers and always be courteous and professional in a team environment; proactively collaborate with others to help customers
* Strong desire and ability to influence, educate and connect customers to technology
* Exude confidence with clients when sharing product knowledge and solutions
* Help build relationships with customers by connecting them with team members who can help them address their financial needs
* Excellent interpersonal communication skills
* Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements
* Professional, thorough, and organized, with strong follow-up skills
* Actively listen to ensure the best way forward is identified for each customer
* Ability to learn products, services and procedures quickly and accurately; deliver solutions that make our One Chase products work together
* Minimum 6 months of customer service experience
* High school diploma or GED equivalent required
* Ability to pay close attention to detail; excellent time management
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
