Merck & Co., Inc.

Senior Technician, Operations - 2nd shift

Posted on: 11 Jan 2021

Wilson, NC

Job Description

Job Description

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a Safety First, Quality Always mindset striving for continuous improvement. We work in the local plant linked to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Under the direction of the Operational Coach (Manager), this senior position operates and assists coaches with managing automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs and lead line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.

Primary Responsibilities

* Carry out our mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule

* Function as a role model in our team-based Employee Involvement culture, focusing on continuous improvement of Wilson Operations

* Operate and assist in troubleshooting and problem resolution for processes and packaging equipment

* Assist coaches and operators with operational, mechanical, and technical activities that support our production standards while following GMPs and SOPs

* Perform and train others in cleaning and inspection of equipment between production batches

* A team leader and trainer in the set up and adjust of production equipment, including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, case packers, and palletizers, and other assemblies as appropriate, as needed for optimal performance within qualified parameters

* Examine products to detect defects | Product damage, or other visual quality problems

* Assist coaches with managing the accuracy of critical information, and ensure the completion of required documentation for production processes are in order for optimal line performance

* Identify, trouble-shoot, and offer resolution for equipment malfunctions and repair needs; impart and manage appropriately with coach for timely resolution

* Accurately manages areas to ensure the maintenance of detailed records as it relates to equipment cleaning, set-up, and challenge documentation

* Assists coaches to ensure operational concerns are visible and solutions and/or continuous improvement actions are taken with an appropriate sense of urgency for appropriate resolution

* Leads and contributes to the effectiveness of operations and implementation of viable continuous improvement initiatives

* Leads the charge to ensure standard work areas are in a constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment

* Demonstrates a strong mechanical aptitude and ability to troubleshoot and effectively communicate within noted time constraints

* Supports off-shifts and weekend work as required for this position

Quality

Interacts with other departments to ensure all packaging operations are performed in accordance with current Goods Manufacturing Practices (cGMPs), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines. Identifies, raises, and assist with management of quality issues. Troubleshoot and offer resolution and recommendation to coaches; appropriately gather and provide information for corrective actions. Works with coaches, Quality, Maintenance, and Planning to appropriately inform all parties of quality deviations; supports all investigations and corrective actions. Performs and train others on line clearance activities thoroughly to prevent cross-contamination of products.

Safety

Conforms to established safety procedures in accordance with OSHA and other regulatory agencies. Recognizes, utilize, and encourage others to use safety equipment when/as needed. Champion for and actively takes accountability for personal safety as well as the safety of others. Identifies, reports, and documents unsafe conditions, participates in the investigation of accidents/injuries and corrective measures.

Equipment

Operates and train others to use packaging equipment within qualified parameters; performs ad documents equipment challenges per procedures. Demonstrates mechanical ability to troubleshoot, problem solve, and train others to recognize and solve equipment concerns as it relates to product jams and component problems. Identifies and communicate effectively, equipment problems to assist the mechanics with corrective repairs.

Financial

Understand and communicates requirements for achieving packaging Profit Plan standards; assist coaches in communication of the production schedule to complete monthly orders. Contribute to achieving all departmental financial goals by understanding, communicating, and controlling labor tracking, component usage and material waste.

Team | Individual Performance

Actively assist coaches in leading a team-based culture through participation in team meetings and continuous improvement activities. Demonstrates a high degree of maturity, leadership, and personal integrity. Strictly adheres to all site policies on personal conduct and attendance. Collaborates and communications with peers and other employees at various levels throughout the organization; demonstrates leadership and conflict-resolution ability. Demonstrates a willingness to provide and receive constructive feedback in 360 performance review.

Competencies | Leadership Behaviors

All positions require proficiency in the following competencies: Empowering leadership; Flexibility; Motivation; Functional Excellence; Teamwork/Collaboration; Results-Oriented; Problem-Solving; Communication.

Other Requirements: (Knowledge; education/degree in what preferred field; min. years of experience in what work area; certification or license requirement, etc.)

Assists the coach with coordination of daily work schedules and effectively communicate daily customer service and performance targets. Works with Quality, Maintenance, and Planning to resolve quality issues on the line. Works with Packaging coaches to gather information needed for quality and safety investigations and robust CAPAs. Provides training to others, develops training documents and procedures to facilitate effective processes for new operators. Resolves and reports issues with product accountability and SAP system problems. Assists with troubleshooting equipment and process related occurrences across all of the packing lines. Provides guidance to others with documentation actions in the SAP PI sheets and paper records. Interacts with MMS (Materials Management Specialists) personnel to resolve component issues, including incoming quality concerns. Responsible for problem solving and process improvement initiatives. Assists with management and actions that come out the Tier 1 meetings and escalate issues to the Tier 2 process. Works with the coach to determine root cause for line downtime that causes misses for SA (Schedule Adherence) and delivery. Reviews Parsec data, resolve DEPs (Documentation Errors-Production), and make SOP changes as appropriate. Demonstrates a strong mechanical aptitude with the ability to trouble-shoot and communicate appropriately and effectively. Reviews completed process orders to ensure there are no DEQs (Documentation Errors-Quality).

Education Minimum Requirements

* High School Diploma or equivalent

Required Experience and Skills

* Minimum of three (3) years experience in FDA regulated industry

* Strategic and effective verbal and written communication skills

* Must possess the ability to work with others effectively, displaying strong interpersonal and organizational skills

* Peer training | coaching

Preferred Experience and Skills

* AAS degree or higher in Business, Science, or Technology

* Six Sigma Yellow Belt certified or Kata training

* Computer skills | SAP

* Lean principles and Continuous Improvement acumen

* Effective mechanical and technical aptitude

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network thats devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

US and Puerto Rico Residents Only:

If you need an accommodation for the application process please email us at staffingaadar@msd.com
For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

OFCCP Pay Transparency Rule

We are an equal opportunity employer, Minority/Female/Disability/Veteran proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Work Week

Shift:

2nd - Evening

Valid Driving License:

No

Hazardous Material(s):

N/A

Number of Openings:

1
Requisition ID:R89944

Merck & Co., Inc.

Kenilworth, NJ

Merck & Co., Inc. provides healthcare solutions worldwide. It operates through four segments: Pharmaceutical, Animal Health, Healthcare Services, and Alliances. The company offers therapeutic and preventive agents to treat cardiovascular, type 2 diabetes, chronic hepatitis C virus, HIV-1 infection, intra-abdominal, fungal infection, insomnia, and inflammatory diseases. It also provides neuromuscular blocking agents; cholesterol modifying medicines; and anti-bacterial and vaginal contraceptive products.

In addition, the company offers products to prevent chemotherapy-induced and post-operative nausea and vomiting; treat non-small-cell lung, ovarian and breast, thyroid, and cervical cancer, as well as brain tumors; and prevent diseases caused by human papillomavirus, as well as offers vaccines for measles, mumps, rubella, varicella, shingles, rotavirus gastroenteritis, and pneumococcal diseases.

Further, it provides antibiotic and anti-inflammatory drugs to treat infectious and respiratory diseases, fertility disorders, and pneumonia in cattle, bovine, and swine; vaccines for poultry; parasiticide for sea lice in salmon; and antibiotics and vaccines for fishes. Additionally, the company offers companion animal products, such as ointments; diabetes mellitus treatment and anthelmintic products; products to treat fleas and ticks in dogs and cats; fertility management products for horses; vaccines for dogs, cats, and horses; and products for protection against bites from fleas, ticks, mosquitoes, and sandflies.

It has collaborations with AstraZeneca PLC; Bayer AG; Eisai Co., Ltd.; and Intec Pharma Ltd. The company serves drug wholesalers and retailers, hospitals, government agencies and entities, physicians, distributors, veterinarians, animal producers, and managed health care providers. Merck & Co., Inc. was founded in 1891 and is headquartered in Kenilworth, New Jersey.

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