Job Description

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wymans thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

Oliver Wyman is looking for an Administrative Coordinator to join our Executive and Administrative Services team and act as a point of contact for our Partners to help them meet their business goals and objectives. As the name implies, you will coordinate efforts to help the flow of business operations. Partners depend on you to collaborate with all parts of the business. Administrative Coordinators work closely with colleagues to share information and provide consistency. As an Administrative Coordinator you will provide administrative support to 2-4 Partners.

This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed.

Key Responsibilities:

Client Impact

* Viewed by clients as responsive; acting as central point of contact for Partners

* Complete a variety of administrative tasks including; managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data

* Deliver a positive service experience to clients and work to build and maintain trusted relationships

* Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives

Trust Based Teaming

* Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed

* Approachable and demonstrates a positive attitude

* Listens to others and is open to and respectful of all views

* Demonstrates inclusive behaviors

Work Smart

* Completes work to agreed standards

* Prioritize workload to deliver results on time

* Identify and escalate risks as necessary in accordance with company policies and procedures

Communication and Influence

* Convey clear written and verbal messages; presenting information in a way that is easy for others to understand

* Actively listen and seek clarification as needed

* Fair and respectful when communicating with others

Development and Leadership

* Attend trainings and firm events

* Respond to feedback and seek guidance as needed

* Set a positive example and acknowledge good work

Experience Required:

* 2+ years of previous administrative or customer service experience

* Advanced experience with Microsoft Office suite, including Word, Outlook and PowerPoint

* Bachelors Degree or equivalent experience

Skills and Attributes:

* Thoughtful judgment and ability to have an owners mentality while being courteous and caring

* Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks

* Detail-oriented, even when the work is fast-paced

* Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities

* Positive demeanor and superior written and verbal communication skills are essential

* Solid time-management abilities with the ability to prioritize tasks

* Possess a positive attitude and be willing to work as part of a team

* Able to work with different personalities.

* Ability to speak a second language is an asset