Description
This role supports Humanas growing Medicaid line of business. Medicaid provides insurance and care options predominately for low-income individuals and families and those who have disabilities. Medicaid marketing is regulated state by state, and this role requires understanding of applicable Medicaid regulations that govern marketing efforts in which each state Humana is contracted.
The Senior Medicaid Marketing Professional identifies and communicates initiatives that enhance the positioning and offering of products and services to members. Performs multiple analytic functions, such as modeling data management or reporting solutions. Begins to influence departments strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities
A large percentage of time in this role will be spent on preparing and opening new markets, build foundational knowledge of target market consumer profiles, product differentiators and developing customer value propositions to impact the customer onboarding journey and new market launches.
Examples of Key Responsibilities:
* Pre-implementation marketing planning
* Leads opening new markets and market launches
* Develops onboarding materials for new members: Welcome Kit, Member Handbook
* Represents marketing on all implementation calls
* Supports readiness review and P&Ps for each new market launch
* Manage Dual Demos
* Supports Business Development efforts via trade shows, brochures, sponsorship ads
* Coordinates with digital team on new market launch web pages
Required Qualifications
* Bachelor's Degree in Marketing, Advertising or a related communications field
* 5+ years of experience with marketing and campaign management
* Demonstrated ability to think strategically with consumer experience design thinking that will achieve business goals
* Experience optimizing marketing activities by leveraging analytics, conducting tests, and applying insights to improve performance
* Excellent planning and organizational skills; demonstrated ability to implement projects and meet deadlines
* Strong business acumen skills, including comfort with financial metrics and Key Performance Indicators (KPIs)
* Clear and concise presentation and written communication skills
* Experience working with clients to deliver solutions that meet their needs
Role Desirables
* Demonstrated leadership ability
* Knowledge of Medicaid, Medicare, healthcare, pharmacy and/or clinical concepts and conditions
Scheduled Weekly Hours
40
Louisville, KY
Humana Inc., together with its subsidiaries, operates as a health and well-being company in the United States. The company offers medical and supplemental benefit plans to individuals. It also has contract with Centers for Medicare and Medicaid Services to administer the Limited Income Newly Eligible Transition prescription drug plan program; and contracts with various states to provide Medicaid, dual eligible, and long-term support services benefits.
In addition, the company provides commercial fully-insured medical and specialty health insurance benefits comprising dental, vision, and other supplemental health and voluntary insurance benefits; financial protection products; and administrative services only products to individuals and employer groups, as well as military services, such as TRICARE South Region contract.
Further, it offers pharmacy solutions, provider services, predictive modeling and informatics services, and clinical care services, such as home health and other services to its health plan members, as well as to third parties. As of December 31, 2018, the company had approximately 17 million members in medical benefit plans, as well as approximately 6 million members in specialty products. Humana Inc. was founded in 1961 and is headquartered in Louisville, Kentucky.