Sr Field Service Technician
Posted on: 10 Jan 2021
Austin, TX
Job Description
Join a team recognized for leadership, innovation and diversity
The Field Service Specialist will be responsible within the Honeywell Industrial Safety business unit, HA Gas Detection business for onsite service support. The Specialist will be responsible for Customer management and onsite service support of Honeywell Analytics Toxic Gas Monitoring Systems (TGMS) equipment. Both preventive and reactive service response is required, based on established process, controls, and team workflow.
On-site service personnel not only maintain current equipment to manufacturer standards but will be a part of commissioning new equipment as needed.
This person is the face of Honeywell onsite and will interact with several contacts within our Customers organization including end-users. Key attributes of the Specialist are a consistent drive to manage workflow as part of a team and an unquenchable thirst to improve processes and the way we service in addition to independent leadership behaviors that will complement the current team.
Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations. This position may require working 4 days a week hours will vary depending on coverage as a result, flexibility relating to hours of work schedule.
Key Responsibilities
* Inspect for Quality
* Install or Repair Work Orders
* Provide Customer Support
YOU MUST HAVE
* High School Diploma or GED
WE VALUE
* High personal drive to understand and meet Customer needs in balance with business requirements
* 3-5 years of experience in Life safety, Semiconductor, Industrial environments, or similar military systems is desirable
* Experience within one or more disciplines of Chemistry, Electronics, and Life Safety systems strongly preferred
* Demonstrated organizational understanding, communication acumen, and facilitation skills within team setting are key
* Proficiency in MS Office applications
* Ability to follow instructions and identify mistakes
* Bachelor degree or technical/professional certificate
Additional Information
* JOB ID: HRD105905
* Category: Customer Experience
* Location: 3019 Alvin Devane Blvd,Bldg 4, Suite 430,Austin,Texas,78741,United States
* Nonexempt
*
Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell
Minneapolis, MN
As of December 2, 1999, Honeywell, Inc. was acquired by Honeywell International Inc. Honeywell, Inc. designs, manufactures, and supplies home and building, industrial, and space and aviation control products. The company offers control products for heating, ventilation, humidification, and air conditioning equipment; security and fire alarm systems; home automation systems; lighting controls; building management systems; and home comfort consumer products. It provides central-station burglary and fire protection services; video surveillance, and access control and entry management services; and energy management and retrofit services.
The company also offers process instruments, process controllers, recorders, programmers, programmable controllers, transmitters, and other field instruments; and associated application software and services to refining oil and gas, petrochemical, bulk and fine chemical, and pulp-and-paper, as well as electric utility, food and consumer goods, pharmaceutical, metals, and transportation industries. It provides product and component testing services; project management, engineering, and installation services; instrument maintenance, repair, and calibration services; and advanced control, and networking and optimization services.
In addition, the company offers electronic control systems and components, such as guidance systems, flight and engine control systems, precision components, surveillance and warning systems, spacecraft attitude and positioning systems, precision pointing and isolation systems, and communications services for commercial and business aircraft, military aircraft and spacecraft, and airports. The company also provides systems analysis, and applied research and development on application software, sensors, and advanced electronics. The company was founded in 1927 as Minneapolis-Honeywell Regulator Company and changed its name to Honeywell, Inc. in 1964. Honeywell, Inc. is based in Minneapolis, Minnesota.
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IndustryManufacturing
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No. of Employees57,000
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Website
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Jobs Posted1965
