Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

We are looking for a dynamic individual who will be able to present Customer Journey Orchestration presentations, reporting and technical demonstrations. This position will have a lot of interaction between internal technology partners, external vendors and internal business line teams. Someone who is up for the challenge and loves working with all departments.

What You Will Do

Act as the primary resource for the CJO team, assisting in CJO technologies and overcoming technical and business objections for clients

Participate in scoping, requirement and specification meetings and participate in design/ solution reviews

Assess and analyze the requirements needed to implement new solutions and advise on the options available to support the request within the system constraints while assessing potential risks and impact

Develop and perform demonstrations of CJO tools

Design and Implement overall solution including analyze data, workflows, rules that will be applied as logic in different tool (Kitewheel, Salesforce (MC and CRM), Microsoft Power BI, Adobe Experience Platform)

Manage and develop custom demonstrations

Manage and develop proofs of concept to answer prospects business needs

Development of high-level business strategy solutions for prospective business lines

Knowledge or experience with data mining, analysis, modeling, of large scale, complex data sets.

Basic Qualifications
- Master's degree in data and technology management, or equivalent work experience
- Five to ten years of experience in data management and business intelligence in the financial services industry

Preferred Skills/Experience

- 3 years experience in the marketing technology/software space (campaign management software, paid media technology, social technology, data analytics, etc.)

- The ability to demonstrate knowledge of the technology, required functionality and business benefits that a B2B or B2C organization requires for a direct marketing operation

- Demonstrable skills in HTML, JavaScript, Database Technology, and web services (RESTful and / or SOAP protocols)

- Excellent written and verbal communication skills

- Ability to grasp and understand 3rd-party technologies (for example, Email Service Providers, Content Management Systems, Customer Data Platforms, etc.)

- Ability to work under pressure and deliver on deadlines

- Experience with web development and/or design a plus

- Experience with reporting tools a plus (Microsoft Power BI, Adobe Analytics or Tableau)

- Knowledge of customer profiling or customer identity management a plus

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location.

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range: $105,400.00 - $124,000.00 - $136,400.00