Job Description

Job Description Req/Job ID: 1001681BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Field Management
Store ID: 05991: Florida Builder Appliances Inc

Job Summary:

The Store Director is responsible for executing the business plan in a market area. Key accountabilities include; achieving financial and customer service results, tailoring/orchestrating the marketing plan and go to market tactics to support local market conditions; recruit, hire, train, retain and the development and management of the showroom staff (Inside Sales & Customer Service associates). Job Requirements Job Duties/Responsibilities:

* Conduct Bi-Weekly pipeline reviews with all sales people to ensure proper follow up and optimum conversion ratio.
* Immerse themselves in local markets and local trade associations.
* Complete store operational requirements by scheduling and assigning employees; following up on work results.
* Maintain store staff by recruiting, selecting, orienting and training employees.
* Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
* Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
* Maintain the stability and reputation of the store by complying with legal requirements.
* Determine sales strategy changes by reviewing operating and financial statements and departmental sales records.
* Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
* Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
* Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
* Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
* Manage all controllable costs to keep operations profitable.
* Analyze sales figures and forecast future sales.
* Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
* Respond to customer complaints and comments.
* Organize special promotions, displays and events.
* Update colleagues on business performance, new initiatives and other pertinent issues.
* Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.
* Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

Education Experience: HS Graduate or Equivalent
Years of Related Experience: 1-2 Years
License/Certificate Required: No
Driver's License Required: Yes
Travel Requirements: None
Age Requirement: 18+

Job Requirements:

* Knowledge of business to business selling.
* Knowledge of the home appliance and/or plumbing and construction industry.
* Experience in leading and managing a sales team.
* Demonstrated ability to achieve results through others.
* Proven track record of developing associates, building and maintaining a team.
* Understanding how to forecast, budget, and analyze business financial reports.
* Excellent communication and presentation skills.
* Ownership, Change Management, Teamwork, Building Relationships and Customer Satisfaction.

Preferred Skills:

* Strategic Planning
* Organization and Multi-tasking

Stores, Corporate
5991