Job Description

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Job Category

Products and Technology

Job Details

Salesforce Experience Cloud is seeking a Director of Product Management to lead some of the mobile aspects of its new Experience Cloud Growth Apps initiative.

This initiative is built on top of Experience Cloud Digital Experience Platform. As a leader in the Forrester Digital Experience Platform Wave, we help brands quickly build websites, portals, mobile apps, and many other digital touch points to engage with customers and digitize business processes to move faster in our online-first world.

After successfully delivering Self-Service, Help Center, PRM & B2B Commerce apps, the goal of the new Experience Cloud Growth Apps initiative is to continue enhancing these apps with exciting new mobile capabilities and to deliver a new set of mobile apps.

We are looking for an innovative, experienced product leader with a track record for driving new product capabilities from initial concept to successful delivery and market leadership. As a product owner you will own our strategy and execution of key aspects of our Growth Apps initiative. You will work in a fast-paced collaborative environment and work closely with our customers, partners, and internal stakeholders (sales, marketing, other salesforce applications) to craft a compelling product roadmap.

The ideal candidate will go beyond getting it done and be both creative and strategic everyday.

_Key Responsibilities_

* Own and drive aspects of our new Growth Apps strategy with a strong focus on mobile.
* Interface regularly with customers and internal stakeholders to identify the most promising opportunities, develop a compelling product strategy and ensure customer success.
* Assess current and emerging technologies and market/industry trends to inform platform strategy
* Translate product strategy into personas, use cases and requirements, and then work on a daily basis with designers and developers to make these a reality.
* Be the go-to product expert in your area for other internal teams, executives, sales, marketing, customers, and partners. You will have detailed knowledge of your product area today as well as a broad vision for the future.
* Present your product and vision to executives , internal stakeholders and customers.

_Requirements_

* Minimum 8-10 years experience with at least 5-6 years of product management experience in software.
* Proven ability to deliver successful product experiences to customers as a product or technical leader.
* Strong oral and written communication skills. Significant experience in presentations to internal and external executives.
* Hands-on approach to test features, set up demos, work through complex customer challenges, etc.
* Excitement to learn and always expand your knowledge. Salesforce is an ever-growing product/company that serves a wide range of customers there is always more to learn!
* Ability to manage competing and evolving priorities - There will always be more than you can do in a day so you need to continually make sure you have the right priorities and focus.
* Experience with agile methodologies like SCRUM for software development.
* Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships.

_Even Better_

* Experience in building mobile apps.
* Experience in working with a remote team in India.
* MBA or Masters in CS or other technical field is a plus.

*YLI

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