Job Description

Job Description
Job ID: 443327BR
Address Line 1: 301 Clay Rd
City: Sunnyvale
State: Texas
Zip Code: 75182
Position Status: Full-Time
Grade: 12
Job Description

POSITION OVERVIEW:

Responsible for the daily oversight and management of the most complex third-party auto liability general liability claims, and employers liability claims including third-party litigation claims across the United States, Canada, and Mexico.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Manage third party litigation claims involving high value exposure (up to $7.5M per incident) to the company, including: developing and implementing litigation strategy; managing activities of outside legal counsel; managing and overseeing activities of third-party claims administrator and maintaining subject matter expertise on the defense of claims and lawsuits involving third-party tort matters and comparative fault laws
2. Collaborate with TPA and outside legal counsel to develop litigation strategies relative to the pursuit of subrogation claims and oversee outside counsels management of subrogation litigation
3. Collaborate with other departments to evaluate and interpret proprietary on-board data from fleet safety equipment including telematics systems, ECM data, driver logs, and electronic geo-fencing data
4. Attend judicial proceedings, often as the sole representative on behalf of the company. Directly negotiate and settle complex litigation and non-litigation claims with significant financial and brand exposure to the company
5. Maintain strong working knowledge of local laws regarding third party liability and subrogation collectability and applicable court rules and procedural requirements. Evaluate the impact of existing and proposed legislation, rules, and regulations, as well as new case decisions and developments; communicate findings to management
6. Conduct quarterly on-site audits with TPA to ensure TPA meets performance expectations by reviewing claims management practices and discussing individual claim performance
7. Ensure outside counsel meets performance expectations by performing legal audits of litigation claim files, including evaluation of key performance metrics; legal spending analysis; and cross-analysis with industry expectations
8. Respond to high profile accidents and incidents after hours, including coordinating onsite scene investigations; retaining counsel and independent investigators, provide real time communications to senior executives and coordinate with Media and Crisis Communications department to provide real time notification and ongoing information sharing
9. Present information to internal and external customers through both verbal and written means
10. Comply with all applicable laws/regulations, as well as company policies/procedures
11. Perform other assignments (or duties) as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS:
Bachelors Degree or equivalent work experience plus eight (8) years of automobile and general liability bodily injury and/or property damage claims experience, involving serious bodily injury and/or property damage liability claims and litigation of significant exposure and complexity on a regional or national level including responsibility for reserving and payment accuracy
Experience in negotiation and resolution of subrogation/recovery claims involving legal action
Experience in negotiation and resolution of litigated claims including utilizing Alternative Dispute Resolution methods
Adjusters License, Insurance Broker License or Professional insurance designations preferred
Excellent verbal and written communication skills with the ability to communicate clearly and professionally
Excellent leadership, time management, organizational and interpersonal skills with the ability to prioritize work, meet deadlines and effectively manage changing priorities
Strong working knowledge of medical terminology and ability to read and interpret medical records and diagnostic imaging studies with a high degree of accuracy
Knowledge of commercial vehicle mechanics with ability to confidently read and interpret technical documents including mechanical repair estimates and invoices
Knowledge of property and structural mechanics with ability to confidently read and interpret technical documents including structural blueprints and property appraisal documentation
Successful completion of medical terminology course(s)
Excellent analytical, problem solving and negotiation skills
Experience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, RMIS software and Outlook

WORKING CONDITIONS:
Must be able to travel, including to Canada and Mexico
Must be available 24 hours a day, seven days a week for on-call rotation to respond to high profile accidents and incidents involving the company

Division Category: All, Legal/Regulatory
Company Name: FedEx Freight Inc.