Logistics done differently.
At XPO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Supervisor, Operations, you will oversee local staff, assign coverage, establish and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What youll do on a typical day:
* Provide elevated support to the dispatcher, ensuring customer requirements are met
* Make appointments for pickup and delivery
* Track empty container availability and ensure container is picked up in a timely manner
* Provide escalated customer support as needed
* Forward PODs on various web-billed accounts
* Track container releases from the pier/rail to prevent demurrage costs
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues
What you need to succeed at XPO:
At a minimum, youll need:
* 2 years of experience in transportation or logistics
Itd be great if you also have:
* Bachelors degree in a related field
* Strong leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nearest Major Market: Philadelphia
Greenwich, CT
XPO is a top ten global provider of transportation and logistics services, with a highly integrated network of people, technology and physical assets. We use our network to help customers manage their goods most efficiently throughout their supply chains. At the top of our value proposition is an intense customer service culture that connects our team worldwide. Our people focus on finding new ways to help our customers succeed, while becoming continuously more efficient ourselves.
Customer relationships are the lifeblood of our business. However, we never forget that our company has responsibilities to many other stakeholders as well: investors, employees, carriers, business partners, local communities and global society. When we say Let’s Move the World Forward, we’re speaking to the interests of all XPO stakeholders, as well as the world at large.
We put safety first – for each other, our communities and our environment. We do things the right way, the first time. Our workplaces are collaborative and supportive. We take care of each other and we constantly seek to improve the safety of our operations, from trucks and docks to warehouses and datacenters.