Job Description

JOB SUMMARY/PURPOSE

KeyString Labs (KSL) is Entergys innovation center, charged with developing new products and services to meet the evolving needs of customers. KSL is looking for an Innovation Business Operations Coordinator to lead and support critical business initiatives tied to our innovation efforts, including (but not limited to): the development and maintenance of strategic presentations and reporting materials, the oversight of stakeholder engagement activities, and the establishment and growth of our external innovation partnership network. This is a key role within KSL that requires a robust understanding of KSLs strategic direction and how the various activities underway within the Lab contribute to it. The ideal candidate will be a self-starter, tech-savvy, a team player, and a solid problem solver.

JOB DUTIES/RESPONSIBILITIES

* Create presentations for different audiences (executives, operating companies, and other partners across the organization) that report out on KSLs strategic direction, product-specific developments, key performance indicators, financial and budgetary matters, and innovation resources. The ability to collaborate with KSL team members and establish and maintain a deep understanding of KSLs innovation efforts is critical to successfully perform these duties.
* Monitor the performance of KSL product teams and track their progress against key performance indicators. Results will be captured in a dashboard format that will be used to communicate with partners and leadership across the organization. The person in this role will be responsible for creating and maintaining the reporting dashboards and collecting and manipulating the data that feeds the dashboard. A deep understanding of ongoing innovation activities, an understanding of financial and operational indicators, and the ability to collect and manipulate different data sets will be required to do this successfully.
* Stakeholder engagement oversight will be a critical responsibility for this role. The successful candidate will work with members of the IPPM team, product teams, and partners across the organization in order to development engagement strategies for each product concept under development, establish expectations for those engagements, track the progress of those efforts, and report that progress throughout the process.
* Establishment and growth of our external innovation partnership network will be another area of focus for this role. The successful candidate will support the Innovation Partnership Manager to identify opportunities for partnership, screen potential partners, track progress on external partnership opportunities, and prepare reports on these efforts. This duty requires an understanding of our external partnership strategy, strong research skills, data management skills, and the application of sound logic to make recommendations on potential fits.
* Participate and support miscellaneous innovation efforts as needed. This includes, but is not limited to, the following: capturing key takeaways and action items from strategic discussions with partners across the organization, capturing key takeaways and action items from strategic discussions with potential partners outside of the organization, the planning and implementation of innovation-related collaborations (e.g. hackathons, ideation sessions, business plan competitions, etc.), etc. This duty also requires a solid understanding of the groups strategy, the ongoing innovation activities underway, and how the stakeholders, both inside and outside of the organization, fit into these strategies and activities underway.

MINIMUM REQUIREMENTS

Minimum education required of the position

Preferred: Bachelors Degree, with a concentration in innovation, communications, marketing, graphic design, business, or related field.

Minimum experience required of the position

Preferred: 2+ years of professional experience, with a focus on innovation, communications, marketing, business, graphic design, project management, or related field

Minimum knowledge, skills and abilities required of the position

* Required - Microsoft Office Suite Proficiency (Word, Excel, One Note, PowerPoint, etc.)
* Required - Microsoft SharePoint Proficiency
* Preferred Proficiency with Power BI
* Preferred - Familiarity with programs such as, but not limited to, AirTable, Slack, Confluence, etc.

OTHER ATTRIBUTES

Functional Knowledge

* Ability to quickly gain understanding of Entergys innovation strategy / activities and translate that to the duties of this role.

Business Expertise

* Solid understanding of business fundamentals. Ability to clearly present complex issues to different audiences.

Leadership

* Leads by example.

Problem Solving

* Strong problem-solving capabilities.
* Ability to collaborate to find solutions.

Impact

* Self-starter.
* Looking to make a difference.

Interpersonal Skills

* High emotional intelligence.
* Ability to adapt in fast-paced environment.
* Team player.

WORKING CONDITIONS

* The position works in an office environment, currently in a telecommuting setting
* The role will be required to report to work during standard Entergy business hours
* Some after-hours work may be required on an ad-hoc basis based on business needs

LI-CM1

Primary Location: Louisiana-New Orleans
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 101017
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.