Job Description

At Bristol Myers Squibb, we are inspired by a single vision transforming patients lives through science. In oncology, hematology, immunology and cardiovascular disease and one of the most diverse and promising pipelines in the industry each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary

Primary internal customer interface for service delivery of outsourced facility services and self performed facility services for Hospitality site functions. Full knowledge of supplier agreement in both contract compliance and execution, including ongoing relationships with suppliers. Operational knowledge of facility business functions and requirements, including EHS, Security, Site Engineering, soft and hard services.

This position will report to the Site Director as a member of the Site Leadership Team.

Responsibilities include

* Primary interface with service provider for service delivery.
* Oversee and manage all soft services including pest control , janitorial , cafeteria, mailroom services and landscaping/ snow
* Monitor contractor performance
* Frequent contact with managers/employees in other departments and/or customer representatives to coordinate activities concerning operational decisions and business requirements.
* Ensures the interests of the customer are primary; acts as champion for customer.
* Support development and management of site operating budget.
* Provides leadership, guidance and problem-solving skills to employees either within the department or through project/process coordination.
* Performs work, conducting activities and solving difficult or unusual problems.
* Primary customer of site engineering for site capital infrastructure projects, as well as development of CAPX plan.
* Assure proper commissioning and turnover of all capital projects to ensure customer needs are met.
* Develop and assure compliance with department SOPs, EHS policies and procedures including corporate/division policies.
* Champion for site energy initiatives as well as ongoing energy consumption monitoring.
* Management of out of scope contracts supporting site operations.
* Oversight for service provider outcomes; reviews site CPI/KPI/GPI where applicable. .
* Administers company policies by making decisions on matters of day-to-day implementation and interpretation. Must be able to influence others.
* May be required to support other sites in the region.

Requirements/Education

* BS Degree or equivalent experience desired.
* Minimum of seven years experience in relevant management experience in delivering soft facility services and operations.
* Hands on experience in the procurement, negotiation, and management of contracts with maintenance suppliers, contractors and consultants.
* Broad Technical knowledge of facility operations, infrastructure, engineering and systems.
* High level of interpersonal, communication and presentational skills.
* Demonstrates strong leadership skills, sound business ethics, and ability to work in a team environment.
* Knowledge of pharmaceutical regulations and building codes.
* Experience in managing the financial aspects of facility operations and services including budget development, expense forecasting, SAP transactions and cost tracking.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.