Job Description

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all meaningful to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves expertly. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

We are looking for committed, problem-solvers who are interested in a career that helps consumers improve their personal financial situation. Our ideal candidate will have multiple years in customer interfacing loan funding and processing. Clearlane is a "direct-to-consumer" auto finance lending exchange that delivers technical and fulfillment services to our partners, consumers, lenders and lead sources.

The Work Itself

* Review loan packages for completeness, accuracy and preparation of closing documents that adhere to loan approval and funding processes.
* Ability to review a minimum of 30 files in a normal work day.
* Adhere to and monitor key funding matrix and share with manager inefficiencies and recommendations for new solutions.
* Manage the review and completion of properly executed Auto Finance Contracts.
* Manage the time review and collections of required stipulations based on lender guidelines.
* Manage the proper verification of customers, employment and insurance coverage.
* Execute strategies with subordinates to meet production goals. Coaches staff and develops individual action plans for team members to maintain production goals.
* Ensure internal service level agreements for file review and submission to lenders.

The Skills You Bring

* Bachelor's degree preferred; equivalent combination of education and experience may be substituted in lieu of degree.
* Experience that supports proficiency in an auto finance Funding/Credit role combined with customer service and loan processing strongly preferred, including loan policies, procedures and guidelines in regard to Direct Lending platforms.
* Strong written and verbal communication and conflict resolution skills.
* Excellent interpersonal and time leadership skills with strong attention to detail. Ability to handle several tasks simultaneously and meet assigned project deadlines in a timely manner.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.