Job Description

L3 Software Engineer - zOS TSO

* Country:US
* State:NEW YORK
* City:Poughkeepsie
* Category:Software Development & Support
* Required Education:High School Diploma/GED
* Position Type:Professional
* Employment Type:Full-Time
* Contract Type:Regular
* Company:(0147) International Business Machines Corporation
* Req ID:342895BR
* Travel Required:No Travel
* Min Salary:
* Max Salary:
* Currency:
* Location:Poughkeepsie, NY US

View Full Description

Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
Do you enjoy solving difficult puzzles? Do you have a knack for fixing complex problems? Do you like the challenge of designing a solution with the least number of parts? If you answered yes to these questions, then joining the z/OS Security Organization and working on TSO/E Level 3 support is the right place for you. Here, you will join an organization of highly talented and diverse people who are responsible for the design, development, test, and customer support. The z/OS Security Organization is part of IBM Z Systems which is a leading-edge technology for managing data, interfacing with Cloud technologies, providing system solutions and hardware enablement that power the most secure and reliable system on the planet. Nearly 100% of all credit card transactions, 92% of the top 100 global banks, 90% of Fortune 500 companies, and 80% of the worlds corporate data depends on IBM Z.

Time Sharing Option/Extensions (TSO/E) is a base component of z/OS which allows users to create an interactive session with the system. TSO provides a single-user logon capability and a basic command prompt interface to z/OS. In general, TSO makes it easier for people with varying levels of experience to interact with the z/OS system.

As a L3 Software Engineer, your main duties will involve analyzing incoming defects from our L2 Support team, investigating to determine root cause, resolving the defects accordingly and shipping quality fixes to clients in a timely fashion.
Responsibilities

* Investigating deep enough into the issue to determine root cause and next steps
* Designing, coding and unit testing of defect fixes
* Packaging and shipment of temporary and official fixes using the required tools
* Communicating workarounds, defect status, root causes and recommendations to other internal teams, and clients
* Ensuring defects are resolved within established time frames based on the priorities assigned
* Interfacing with other teams and occasionally clients to gather additional information
* Working in collaboration with other groups and teams daily
* Understanding our internal development infrastructure and best practices
* Potential to work on product development when defect inventory allows
* Practicing Lean and Agile development principles.

Required Technical and Professional Expertise
* At least 3 years' experience in software engineering
* Have working knowledge in the following languages: Assembler and PL/X
* Have a basic knowledge of z/OS concepts and debugging methods
* You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and have very strong verbal and written communication skills
* You are good at solving problems, debugging, troubleshooting, designing and implementing solutions to complex technical issues
* You are motivated and have a passion for supporting and creating great products

Preferred Technical and Professional Expertise
* Basic knowledge in the following languages: CLIST, REXX and ISPF DTL
* z/SW support and development experience, including RTC and SPoRT
* Basic understanding of the z/OS components and workflow
* Application of agile concepts in work environments

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the worlds most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.